- HEP Plumbing
- Licensed Experts

Licensed Experts
Licensed Experts | Tank Water Heater | Plumbing | Madisonville
Need hot water without the headaches in Madisonville? HEP’s licensed experts make it effortless to install, repair, or replace your tank water heater, combining decades of know-how with small-town courtesy. From precise sizing and energy-efficiency upgrades to rapid leak repairs, we arrive on time, safeguard your home, and back every job with clear, upfront pricing—no lukewarm surprises.
Join your Madisonville neighbors who trust HEP to keep showers steaming, dishes spotless, and utility bills under control. Whether you’re facing an emergency failure at midnight or planning a proactive upgrade, our plumbers bring the right parts, the right attitude, and a satisfaction guarantee that’s as reliable as your new hot water supply.
FAQs
What kinds of tank water heater services do your licensed plumbers offer in Madisonville?
Our Madisonville team can handle the full life cycle of a standard storage-tank water heater. That includes new installations, code-compliant replacements, precision diagnostics, burner or element repairs, thermostat and gas valve swaps, anode-rod and dip-tube service, annual flushes, and complete removal and disposal of old units. All work is carried out by State-licensed, fully insured plumbers who follow local building and fuel-gas codes.
How can I tell whether my existing tank water heater needs repair or total replacement?
A tank water heater usually lasts 8–12 years. Signs that a simple repair may fix the problem include a tripped reset button, a bad heating element, or a faulty thermostat. Indicators that replacement is the smarter choice are visible tank corrosion, water pooling at the base, recurring pilot outages, rising energy bills due to scale buildup, or a unit older than 10 years with major components failing. Our experts perform an on-site evaluation, provide cost comparisons, and let you decide with no pressure.
What size tank water heater is right for my household?
Sizing is based on the "first-hour rating" (FHR) for gas and the "peak demand" for electric models. A 1–2 person home in Madisonville usually needs a 30–40-gallon tank; 2–4 people often require a 40–50-gallon model; larger families or homes with high-flow fixtures may need 50–75 gallons or a high-recovery 50-gallon gas unit. During our free estimate, we calculate your simultaneous hot-water uses—showers, laundry, dishwasher—and recommend the capacity that eliminates wait times while keeping energy costs in check.
Do you offer energy-efficient or high-recovery tank water heaters?
Yes. We supply ENERGY STAR-rated gas and electric models, including high-efficiency condensing gas tanks, ultra-low-NOx options, and electric units with eco-mode controls. For homes needing rapid hot-water replenishment, we install high-input gas units that recover up to 80 gallons per hour. Our plumbers explain the upfront cost, annual operating savings, and any local utility rebates so you can make an informed decision.
How fast can you respond if I suddenly lose hot water in Madisonville?
We maintain fully stocked service trucks stationed in Madisonville and neighboring communities. Emergency calls placed before 4:00 p.m. usually receive same-day service; after-hours calls are handled by our on-call technician within 2–4 hours. Because our plumbers carry common gas valves, elements, thermostats, and flex connectors, more than 90 % of no-hot-water situations are resolved in a single visit.
What routine maintenance does a tank water heater need, and do you provide it?
Annual maintenance extends a tank’s life and keeps energy bills low. Key tasks include draining and flushing sediment, inspecting and replacing the anode rod, checking the T&P relief valve, testing thermostat accuracy, verifying gas pressure or element amperage, and confirming vent integrity. We offer one-time tune-ups or an economical maintenance plan that schedules service each year, provides priority repair status, and adds a labor-warranty extension on any future work we perform.