In-home Assessment

HEP PlumbingIn-home Assessment

In-home Assessment | Pipe Upgrades | Plumbing | Madisonville

From slow drains to hidden leaks, your Madisonville home’s plumbing tells a story—our certified HEP technicians know how to read it. During an in-home assessment, we inspect every accessible line and fixture, using camera scopes and pressure testing to reveal corrosion, mineral buildup, or outdated materials. You’ll get a clear, jargon-free report of what’s working, what’s wearing out, and how strategic pipe upgrades can restore full flow, protect water quality, and raise your property’s value.

We schedule at your convenience, arrive on time, and treat your home with the respect it deserves—shoe covers on our feet, drop cloths on our workspace, and honest answers to every question. Whether you need a single-section replacement or whole-house repiping, we’ll present upfront pricing and flexible financing so you can decide with confidence. Let HEP turn plumbing uncertainties into peace of mind and keep Madisonville’s water running clean and strong.

FAQs

Why is an in-home pipe assessment necessary before upgrading my plumbing?

Every home in Madisonville has a unique plumbing history—different pipe materials, water pressures, and past repairs. An on-site assessment lets our licensed plumber locate hidden corrosion, measure current flow rates, and check code compliance. By gathering this data first, we can design an upgrade that eliminates weak spots and avoids unnecessary work, ultimately saving you money and preventing future leaks.

What does your Madisonville plumbing assessment include?

Our technician inspects all accessible supply and drain lines, tests water pressure, looks for signs of galvanic corrosion, and uses a thermal or video borescope for hard-to-reach areas. We also review fixture shut-off valves, assess the water heater’s connection points, and examine crawl spaces or basements for moisture. Afterward, you receive a written report outlining current pipe conditions, recommended materials, and a detailed cost estimate for any upgrades.

How long will the assessment take, and do I need to be home?

A typical single-family home in Madisonville requires 60–90 minutes for a full assessment. We encourage homeowners to be present so we can point out findings in real time and discuss upgrade options, but if that’s not possible we can arrange secure entry and review results with you by phone or video chat afterward.

Is there a fee for the in-home pipe assessment?

Yes. The assessment costs $89, which covers travel to any address within a 20-mile radius of downtown Madisonville, use of diagnostic equipment, and a detailed written report. If you move forward with the recommended pipe upgrade within 60 days, we credit the full $89 toward your project invoice, making the assessment effectively free.

What pipe materials do you recommend for upgrades in the Madisonville area?

For most supply lines we recommend PEX-A or Type L copper. PEX-A resists scale buildup from Madisonville’s moderately hard water and allows for fewer fittings in tight crawl spaces. Type L copper remains the best choice near high-heat sources such as water heaters. For drainage, Schedule 40 PVC or ABS is code-approved and cost-effective. During the assessment we’ll discuss which mix of materials offers the best longevity, pressure performance, and budget fit for your home.

After the assessment, how soon can my pipe upgrade start and how long will it take?

Once you approve the proposal, we can usually schedule work within 7–10 business days, subject to material availability and permit approval from Hopkins County. A whole-home repipe on an average 2-bathroom house takes 2–4 days, during which we maintain temporary water service each evening. Smaller partial upgrades—such as replacing a corroded main line—can often be completed in a single day.

HEP Plumbing
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(423) 228-7696