- HEP Plumbing
- Satisfaction Guarantee

Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Madisonville
When the grinding stops and the sink starts to stink, Madisonville homeowners count on HEP for fast, friendly, and fully guaranteed garbage disposal repair. Our licensed plumbers arrive with stocked vans, clear explanations, and upfront prices, so you’ll know exactly what’s happening before we turn a single wrench. Whether the unit is humming, leaking, or hopelessly jammed, we’ll diagnose the problem, protect your kitchen surfaces, and restore smooth, quiet operation—usually in one visit.
We back every service with HEP’s Satisfaction Guarantee: if you’re not delighted, you don’t pay until we make it right. That confidence comes from decades of hands-on experience, a deep parts inventory, and technicians who treat your home like their own. From early-morning emergencies to convenient evening appointments, choose the local team that stands behind its work—choose HEP for dependable garbage disposal repair in Madisonville.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
Slow draining, loud grinding or rattling noises, persistent odors, frequent resets, visible leaks under the sink, and a unit that hums but will not spin all suggest a mechanical or electrical problem that requires expert service. Our Madisonville technicians can quickly diagnose whether the issue involves jammed blades, worn bearings, a failed motor, or clogged drain lines.
How fast can your team come out for a garbage disposal emergency in Madisonville?
Because we’re locally based, we offer same-day service for calls received before 3 PM and 24/7 emergency dispatch for active leaks or complete disposal failures that threaten your kitchen plumbing. Most customers in Madisonville see a technician at their door within 2–4 hours of requesting urgent service.
What does your 100 % Satisfaction Guarantee include?
We guarantee you’ll be completely satisfied with our workmanship, replacement parts, and customer service. If the repaired disposal malfunctions again within one year under normal use, we will return at no charge to make it right or refund the original labor cost. In addition, all parts we install carry a manufacturer warranty that we handle on your behalf.
Are your plumbers licensed, insured, and background-checked?
Yes. Every technician holds a Kentucky master or journeyman plumbing license, is fully insured for liability and workers’ compensation, and passes annual background and drug screenings. You can feel confident letting our professionals into your home, knowing they meet all state and local requirements.
Do you stock parts for all garbage disposal brands and models?
Our service vehicles carry the most frequently needed seals, flanges, splash guards, reset switches, and wiring harnesses for major brands such as InSinkErator, Waste King, Moen, and KitchenAid. For less common models, we can source OEM or high-quality aftermarket parts from our local supply partners—often the same day—so you rarely wait for repairs to be completed.
How much will my garbage disposal repair cost, and do you provide upfront pricing?
Typical repairs in Madisonville range from $120 to $320, depending on the complexity and parts required. After a thorough inspection, your technician will present a flat-rate quote before any work begins, so there are no surprises. Diagnostic fees are waived when you proceed with the repair, and we accept all major credit cards as well as financing on jobs over $500.