- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Garbage Disposal Repair | Plumbing | Madisonville
When your kitchen comes to a stand-still because the sink growls, grinds, or simply refuses to drain, HEP’s licensed technicians are ready to roll into Madisonville with the right tools and know-how. From stubborn jams and foul odors to electrical issues that silence the motor, our team pinpoints the problem fast, explains your options in plain language, and delivers precision garbage disposal repair that restores quiet efficiency to your daily routine. We treat your home with the respect it deserves—shoe covers on our feet, drop cloths on your floors, and a spotless workspace when we leave.
Customers across Monroe County trust us for transparent pricing, genuine replacement parts, and workmanship backed by industry-leading guarantees. Whether you need an emergency fix tonight or a proactive tune-up this weekend, HEP combines small-town courtesy with big-league expertise, ensuring your kitchen stays the heart of your home—minus the mess and noise.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
If the unit hums but the blades don’t spin, trips the circuit breaker, leaks under the sink, emits persistent odors you can’t eliminate, or makes loud metal-on-metal noises, it’s time to call a licensed technician. These symptoms usually indicate seized bearings, a burned-out motor, worn seals, or foreign objects wedged in the grinding chamber—all problems that can worsen quickly if the disposal is operated without repair.
Do your Madisonville plumbers service every brand and model of garbage disposal?
Yes. Our state-licensed technicians stay current on all major brands, including InSinkErator, Waste King, Moen, KitchenAid, and GE, as well as less common or discontinued models. We carry factory-approved replacement parts on our service trucks so most repairs can be completed in a single visit, saving you time and money.
How soon can you arrive for an emergency garbage disposal repair in Madisonville?
We offer same-day appointments for calls received before 2 p.m. and 24/7 emergency dispatch for severe leaks or electrical hazards. Because our technicians are based in Madisonville, average response time is 60–90 minutes within city limits and under two hours for surrounding subdivisions.
Is it cheaper to repair or replace my garbage disposal?
Repairs such as jam removal, seal replacement, or switch rewiring typically cost far less than a new installation. However, if the motor is burned out or the unit is more than 8–10 years old, replacement may be the better value. Our technicians diagnose the issue, provide a written estimate for both options, and explain the pros and cons so you can make an informed decision.
What can I do while waiting for the technician to prevent further damage?
Turn the unit off at the wall switch and unplug it or switch off the breaker. Avoid running water into the sink if the disposal is leaking. Do not insert tools or hands into the chamber. If foul odors are present, sprinkle baking soda around the drain to neutralize smells temporarily. These steps keep the area safe and minimize additional damage until we arrive.
Are your plumbing technicians licensed and insured, and do you guarantee your work?
Absolutely. Every technician holds a Kentucky state plumbing license, carries full liability and workers’ compensation insurance, and undergoes annual background checks. All garbage disposal repairs are backed by a one-year parts-and-labor warranty, and we provide a satisfaction guarantee—if the same problem recurs within 30 days, we return at no charge.