- HEP Plumbing
- Emergency Plumbers

Emergency Plumbers
Emergency Plumbers | Emergency Plumbing | Plumbing | Madisonville
When a burst pipe, overflowing water heater, or stubborn clog threatens your Madisonville home, HEP’s seasoned experts are standing by day or night. Our licensed technicians arrive swiftly, fully stocked and ready to diagnose and resolve any crisis—from hidden leaks to sewer backups—so you can get back to normal without the stress. We respect your time and property, delivering transparent pricing, tidy workmanship, and long-lasting repairs that meet local codes.
Residents choose HEP for emergency plumbing because we blend small-town courtesy with cutting-edge tools and a 100% satisfaction promise. One call connects you to live support, rapid dispatch, and friendly professionals who treat every job as urgent, whether it’s a midnight flood or a weekend fixture failure. Trust your neighbors at HEP to protect your home, your schedule, and your peace of mind.
FAQs
What types of plumbing emergencies do you handle in Madisonville?
Our licensed technicians are equipped to resolve burst or frozen pipes, overflowing toilets, severe drain clogs, broken water heaters, gas line leaks, sewer backups, and any sudden water leaks causing flooding or property damage. If water, gas, or wastewater is putting your home or business at risk, we can help 24/7.
How fast can an emergency plumber reach my Madisonville location?
We maintain on-call crews stationed around Madisonville, allowing us to arrive at most addresses within 60 minutes—often sooner. When you call, our dispatcher will give you an accurate ETA based on real-time GPS tracking of the closest available technician.
What should I do while waiting for the plumber to arrive?
First, shut off the main water valve (or the fixture’s stop valve) to limit damage. If you suspect a gas leak, turn off the gas at the meter, open windows, and evacuate. For overflowing drains, avoid using any additional plumbing fixtures. Safely unplug nearby electrical devices if water is spreading. Then, take photos for insurance documentation and wait for our technician outside the danger zone.
Are your emergency plumbing services available on nights, weekends, and holidays?
Yes. We operate 24 hours a day, 365 days a year—including weekends, late nights, and major holidays—because plumbing disasters don’t follow a schedule. You will always reach a live Madisonville dispatcher, not an answering service.
How much does emergency plumbing service cost?
We charge a modest dispatch fee to cover travel and diagnostics, which is waived if you proceed with our repair. After assessing the issue, our plumber will present upfront, flat-rate pricing so you know the total before work begins—no surprise add-ons. While emergency calls do carry a higher rate than scheduled visits, we keep our pricing competitive for the Madisonville area and offer financing on larger repairs.
Will the repair be permanent or just a temporary fix?
Our goal is to provide a lasting solution during the first visit. We carry fully stocked service vans with top-quality parts, pipe, fittings, and water heater components so most emergencies can be resolved permanently on the spot. If specialized parts or extensive sewer excavation is required, we’ll perform a secure temporary repair, schedule follow-up work at your convenience, and keep disruption to a minimum.