Certified Technicians

HEP PlumbingCertified Technicians

Certified Technicians | Tankless Water Heater Install | Plumbing | Luttrell

Enjoy continuous hot water, lower energy bills, and extra space in your utility room with HEP’s certified technicians on the job. Our team has transformed homes across Luttrell by replacing bulky, outdated tanks with sleek, on-demand systems that heat water only when you need it. From the first phone call to the final inspection, we handle every detail—sizing, gas or electric connections, venting, and code compliance—so you can relax and look forward to that first endless shower.

Whether you’re upgrading for efficiency or your old heater finally called it quits, a professional tankless water heater install by HEP ensures maximum performance and peace of mind. We arrive on time, protect your property, and back our workmanship with industry-leading warranties. Ready to experience hot water without limits? Schedule your Luttrell installation today and feel the HEP difference.

FAQs

What advantages does a tankless water heater offer compared with a traditional storage tank in a Luttrell home?

Tankless systems heat water on demand, eliminating standby heat loss from a storage tank. This can cut water-heating energy use by 25–40 %. They also provide an endless supply of hot water, take up far less space, and have an average life expectancy of 20+ years—about twice that of a conventional tank. Certified technicians can size the unit correctly, maximizing performance and energy savings in Luttrell’s climate.

How do your certified plumbers determine the right size (flow rate and temperature rise) for my household?

We start by discussing your family’s peak hot-water demands—showers, appliances, fixtures used simultaneously—and measure required gallons per minute (GPM). We then factor in Luttrell’s incoming groundwater temperature (around 55 °F) to calculate the temperature rise needed to reach your preferred 120 °F set-point. Using these numbers, we select a unit with the proper BTU rating so you always have sufficient hot water without overspending on an oversized model.

What does the installation process involve and how long will it take?

A typical residential install takes 1 day. We shut off water and power/gas, drain and remove the old tank, upgrade gas or electrical service if needed, mount the compact tankless unit on an exterior or interior wall, run new venting and combustion-air lines, re-pipe water and gas connections, flush the system, and perform a full combustion analysis. Before leaving, our certified technicians register the warranty, provide a maintenance guide, and ensure you know how to operate the digital controller.

Do I need a permit for a tankless water heater in Luttrell and who handles inspections?

Yes. Union County (which includes Luttrell) requires plumbing and, for gas units, mechanical permits. Electrical upgrades may also require an electrical permit. As licensed contractors we pull all necessary permits, schedule inspections with the county building department, and meet code requirements for venting, seismic strapping, gas sizing, and electrical grounding. You receive copies of all documentation for your records.

How much can I expect to save on utility bills with a tankless unit?

Savings depend on household usage, fuel type, and previous heater efficiency. On average, a properly sized gas tankless unit saves $80–$120 per year in natural-gas costs compared with a standard tank. Electric tankless models can reduce electricity use by 15–25 %. Because Luttrell has moderate winters, the units operate efficiently year-round, and Tennessee Valley Authority (TVA) often offers rebates that shorten payback to 5–7 years.

What maintenance is required and do you offer service plans?

Tankless heaters need an annual flush with a vinegar solution to remove mineral scale, a combustion check, and a filter cleaning. Hard-water areas may require service every 6 months. Our certified technicians offer affordable maintenance plans that include reminders, priority scheduling, and discounted parts. Regular upkeep protects your warranty and can extend the unit’s life well beyond 20 years.

HEP Plumbing
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(423) 228-7696