- HEP Plumbing
- Friendly Team

Friendly Team
Friendly Team | Tank Water Heater | Plumbing | Luttrell
When your shower suddenly runs cold or your family’s hot-water demand keeps growing, HEP’s friendly team is ready to bring dependable comfort back to your Luttrell home. Our licensed plumbers specialize in every facet of tank water heater care, from precise sizing and prompt installations to swift repairs that extend the life of your unit. We arrive with fully stocked trucks, transparent pricing, and a smile—so you spend less time worrying about plumbing issues and more time enjoying a steamy start to the day.
Homeowners across Luttrell trust HEP because we treat every call like we’re helping a neighbor. Need an energy-efficient upgrade? We’ll guide you through the latest high-performance models. Facing an unexpected leak at midnight? Our 24/7 emergency service has you covered. With honest advice, flexible financing, and workmanship backed by solid warranties, choosing HEP means choosing peace of mind for your tank water heater and the people who rely on it.
FAQs
What size tank water heater do I need for my Luttrell home?
In most cases a family of 1–2 people does well with a 30–40-gallon tank, 3–4 people need 40–50 gallons, and larger households may require 50–80 gallons or a high-recovery model. Our technicians look at the number of bathrooms, peak-hour demand, and fuel type to calculate the proper “first-hour rating.” During your free in-home estimate we measure incoming water temperature, discuss simultaneous hot-water uses (laundry, showers, dishwasher), and recommend a size that meets your lifestyle without wasting energy.
How often should I flush or maintain my conventional water heater?
We recommend a full drain-and-flush once a year to remove the sediment that builds up in Luttrell’s moderately hard water. Sediment acts as insulation, forcing the burner or elements to work harder and shortening tank life. At the same visit our Friendly Team Plumbing pros test the temperature-pressure relief valve, inspect the anode rod, check gas pressure or electrical connections, and verify that the expansion tank and earthquake straps are secure. Regular maintenance can add 3–5 years to the unit’s lifespan and keep energy bills in check.
What are the common signs my tank water heater needs repair or replacement?
Watch for water that turns lukewarm quickly, rumbling or popping noises during heating, rusty or metallic-tasting hot water, moisture around the base of the tank, or a pilot light that won’t stay lit. Units over 10–12 years old are more prone to leaks because the glass liner and anode rod have worn down. If repairs such as element replacement or thermostat adjustment cost more than 50 % of the price of a new unit, we usually recommend replacement for long-term savings and reliability.
How long does installation of a new tank water heater take with Friendly Team Plumbing?
Most standard replacements are completed in 2–4 hours. We arrive with the new heater, haul away the old one, install code-approved gas flex lines or dielectric unions, set the correct vent rise and pitch, fill and purge the tank, and verify safe combustion or element operation. If we have to relocate the unit, upgrade gas lines, or add a thermal expansion tank, the job may extend to a full day, but we will give you a firm timeline before we begin.
Do you offer energy-efficient or high-recovery tank models, and will they lower my utility bills?
Yes. We stock ENERGY STAR® gas tanks with 0.65–0.70 Uniform Energy Factors as well as electric models with increased insulation and smart mixing valves. High-recovery units reheat water faster, allowing you to choose a smaller tank without running out of hot water. Many customers see 8–15 % lower gas or electric bills compared with their previous standard-efficiency heater, and rebates may be available through TVA or local utilities—ask us for current incentives during your estimate.
Are permits required in Luttrell for water heater replacement, and do you handle them?
Union County requires a plumbing/mechanical permit for any gas or electric water heater replacement to ensure the work meets current safety codes. Friendly Team Plumbing pulls the permit on your behalf, schedules the final inspection, and provides you with the permit number and a copy of the passed inspection report for your records. This service is included in every quoted price—no hidden fees or paperwork headaches for you.