Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing | Luttrell
When a jammed blade or stubborn clog brings dinner prep to a halt, HEP’s licensed plumbers race across Luttrell with fully stocked trucks and a promise that sets us apart: our Workmanship Guarantee. We dive straight into diagnostics—checking power, flywheels, and seals—then restore your unit with factory-approved parts and meticulous craftsmanship. If the fix fails to hold up, we return promptly and make it right at no extra cost, keeping your kitchen humming and your sink fresh.
Every visit is paired with transparent pricing, respect for your home, and courteous technicians who clean up after themselves. Ready for reliable garbage disposal repair backed by a guarantee that actually means something? Call HEP today and enjoy the peace of mind that Luttrell homeowners have trusted for decades.
FAQs
What does your workmanship guarantee cover for garbage-disposal repairs in Luttrell?
Our workmanship guarantee covers every aspect of the labor we provide when repairing your garbage disposal—correct electrical connections, leak-free plumbing joints, proper mounting, and balanced operation. If any issue arises because of how we performed the work, we return promptly and fix it at no extra charge. Parts we supply are also covered under the manufacturer’s warranty, and we handle the paperwork for you.
How long is the workmanship guarantee valid?
For residential customers in Luttrell, the guarantee remains in effect for a full 12 months from the service date. If you encounter the same problem—or any new problem directly related to our repair—within that period, simply let us know and we’ll resolve it at no cost to you.
Do I pay anything extra for the workmanship guarantee?
No. The guarantee is automatically included in our standard repair pricing. You pay only the quoted repair charge; there are no hidden fees, deductibles, or service-call costs if we need to return to address a workmanship-related issue.
What should I do if the disposal malfunctions again during the guarantee period?
Save your original invoice, then call our Luttrell office or schedule online. Mention the invoice number and describe the issue. We’ll prioritize the visit—usually within 24 business hours—and a technician will troubleshoot and correct the problem free of labor charges.
Are there situations in which the guarantee becomes void?
Yes. The guarantee does not apply if the disposal has been misused (e.g., grinding metal, glass, or excessive grease), altered by another service provider, damaged by power surges, or affected by acts of nature such as flooding. We’ll explain these exclusions before we begin any work so there are no surprises.
If my disposal is beyond repair, do you offer replacement with the same guarantee?
Absolutely. If our technician determines that replacement is the most cost-effective solution, we’ll install a new, properly sized disposal from a reputable brand. The installation comes with the same 12-month workmanship guarantee, and we dispose of the old unit responsibly.