- HEP Plumbing
- Precision Testing

Precision Testing
Precision Testing | Water Purification | Plumbing | Louisville
From the Ohio River to your kitchen faucet, Louisvilleâs water has a long journeyâand HEPâs Precision Testing Plumbing team makes sure every drop arrives crystal-clear and contaminant-free. Our certified specialists use state-of-the-art diagnostic tools to pinpoint hidden issues in pipes, valves, and fixtures before they become costly emergencies. Whether weâre conducting pressure evaluations, inspecting for lead, or installing advanced filtration systems, we treat your homeâs plumbing like a finely tuned instrument, calibrated for safety, efficiency, and lasting performance.
When you call HEP, you get more than routine service; you gain a local partner committed to clean living. We blend meticulous testing protocols with friendly, transparent communication, so you always know whatâs in your water and how weâre protecting it. From first consultation to final quality check, our mission is simple: deliver healthier, better-tasting water and total peace of mind through expert water purification solutions tailored to Louisville homes and businesses.
FAQs
What types of contaminants can your precision water-testing services detect in Louisville?
Our laboratory-calibrated equipment can identify a wide spectrum of impurities commonly found in Louisvilleâs municipal and well water, including lead, copper, iron, hardness minerals (calcium and magnesium), chlorine by-products, nitrates/nitrites, microbial bacteria (E. coli, coliform), volatile organic compounds (VOCs), PFAS ("forever chemicals"), and emerging pharmaceutical residues. The detailed report quantifies each contaminant, compares it with EPA and Kentucky standards, and highlights any areas of concern.
How does the testing process work from start to finish?
1) Scheduling: Call or book online and choose a convenient appointment time. 2) On-site sampling: A certified technician collects cold-water samples from multiple taps to capture an accurate profile of your homeâs plumbing system. 3) Lab analysis: Samples are sealed, chain-of-custody documented, and sent to our Louisville partner lab for EPA-approved analytical testing. 4) Results review: Within 3â5 business days we email a digital report and schedule a follow-up call to explain the findings. 5) Purification recommendations: If issues are detected, we outline targeted solutionsâsuch as point-of-use reverse osmosis, whole-house carbon filtration, softening, or UV disinfectionâbased on your water chemistry, household size, and budget.
Why is precision testing important even if I already use a basic water filter?
Pitcher or faucet filters generally address taste and odor but donât remove heavy metals, PFAS, bacteria, or excessive hardness. Precision testing gives you hard data, revealing contaminants your current filter may miss and ensuring you invest in the right level of purification. It also establishes a baseline so you can verify that any new treatment system is working as promised.
Are there unique water quality challenges specific to Louisville?
Yes. Louisvilleâs water originates from the Ohio River and nearby aquifers. Seasonal river runoff can elevate organic material and chlorine treatment by-products; older neighborhoods may have legacy lead service lines; and local limestone geology contributes to high hardness. Our testing protocols are tailored to detect these regional concerns so homeowners receive solutions designed for Louisvilleâs conditions.
How often should I have my water tested?
For city water users, we recommend a comprehensive test every two yearsâor immediately after plumbing renovations, flooding events, or any noticeable change in taste, color, or odor. Well owners should test annually for bacteria, nitrates, and hardness, with a full contaminant screen every 12 months. If you have a treatment system installed, annual testing verifies ongoing performance and maintains warranty compliance.
What purification options do you offer if my test results show problems?
We install and service NSF-certified systems ranging from under-sink reverse osmosis units (removes 95â99% of dissolved contaminants) to whole-house carbon block or catalytic carbon filters (reduces chlorine, chloramine, VOCs) and salt-based or salt-free softeners for scale control. For microbiological safety, we provide UV disinfection and ultrafiltration. All solutions are custom-sized for Louisville water pressure, flow rate, and local code requirements, and include professional installation, start-up testing, and maintenance plans.