Custom Installation

Custom Installation | Water Purification | Plumbing | Louisville

Imagine turning on your tap in Louisville and tasting crisp, clean water that rivals your favorite bottled brand. HEP’s custom installation plumbing brings that experience home with advanced water purification systems tailored to your property’s unique needs. From under-sink filters that polish every sip to whole-house solutions that protect pipes, fixtures, and appliances, our licensed technicians design installations that fit seamlessly into your existing plumbing, maximizing efficiency without disrupting your daily routine.

We partner with leading manufacturers, stay ahead of local water quality reports, and back every job with transparent pricing and a satisfaction guarantee. Whether you want to safeguard your family’s health, elevate the flavor of your cooking, or extend the life of your water-using appliances, HEP delivers a smarter, healthier approach to water purification—so every drop in your home feels freshly sourced from nature.

FAQs

Why should I install a whole-house water purification system in Louisville?

Louisville’s municipal water consistently meets federal safety standards, but it can still contain trace levels of chlorine, chloramine, sediment, agricultural runoff, and minerals that affect taste, odor, and appliance longevity. A professionally installed whole-house purification system treats every tap, protecting your family from potential contaminants, extending the life of plumbing fixtures and water-using appliances, and giving you bottled-water quality straight from the faucet.

What types of water purification systems do you install?

We design and install a full range of solutions, including multi-stage carbon filtration, reverse osmosis (RO) units, UV disinfection, water softeners, and specialty media filters for lead, iron, or sulfur removal. Every home’s plumbing layout and water-quality profile is different, so we start with a free on-site water analysis, then build a custom combination system to target the exact contaminants present in your Louisville neighborhood.

How is a custom installation different from an off-the-shelf filter?

Big-box filters are one-size-fits-all and typically treat only one faucet or refrigerator line. Our custom installations are engineered for your entire plumbing network. We size equipment for your household’s peak flow rate so you never lose pressure, plumb the system to minimize by-pass, select NSF-certified media based on lab testing of your water sample, and integrate smart monitoring valves that alert you when service is due. The result is higher contaminant removal rates, longer filter life, and true whole-home protection.

Will a purification system remove hard-water issues and contaminants common in Louisville’s supply?

Yes. Louisville’s water averages 160–180 ppm hardness, which can leave scale on fixtures and shorten appliance life. Pairing a high-capacity softener with carbon and RO stages eliminates hardness minerals while also reducing chlorine, VOCs, PFAS, pesticides, and heavy metals. If testing reveals elevated lead from older service lines, we add a specialized lead-removal cartridge to ensure levels stay well below the EPA action level of 15 ppb.

What is the installation process and how long does it take?

1) Water test & consultation (30–45 minutes). 2) System design & quote within 24 hours. 3) Installation scheduling—most homes are completed in one day. Our licensed plumbers shut off the main, mount and plumb the equipment, disinfect the lines, and perform a final quality flush. We then walk you through operation, register your warranty, and leave the workspace spotless. No drywall removal is required; we work within existing utility areas whenever possible.

How much maintenance is required and what ongoing costs should I expect?

Maintenance depends on system type and water usage. Sediment pre-filters generally need replacement every 6–12 months ($20–$40). Carbon media lasts 2–3 years, RO membranes 3–5 years, and softener salt refills cost about $6–$10 per month for a family of four. We offer affordable service plans that include annual testing, filter changes, and system sanitization—saving you time and safeguarding your warranty.