- HEP Plumbing
- Transparent Up-front Pricing

Transparent Up-front Pricing
Transparent Up-front Pricing | Plumbing Fixture Replacements | Plumbing | Louisville
From a dripping faucet that keeps you up at night to a dated kitchen sink that dulls an otherwise beautiful remodel, HEP makes refreshing your home simple and stress-free. Our licensed Louisville plumbers arrive on time, present a clear menu of prices before any work begins, and replace fixtures with brand-name options that fit your style and budget—so there’s never a surprise on the invoice. Because we specialize in plumbing fixture replacements, you get expert craftsmanship backed by accurate, transparent quotes every single time.
Whether you’re ready to swap a rusty shower valve, upgrade to a water-saving toilet, or install a sleek new bar sink, HEP brings the parts, the know-how, and the customer care you deserve. We protect your floors, clean up our workspace, and test every connection before we leave, ensuring your new fixtures work flawlessly from day one. Schedule today and discover why Louisville homeowners trust HEP for smart, up-front solutions that make their bathrooms and kitchens shine.
FAQs
What does “transparent up-front pricing” mean for my plumbing fixture replacement?
Transparent up-front pricing means you receive the total cost of your fixture replacement—including labor, materials, trip fee, and taxes—before any work begins. There are no hidden charges or surprise add-ons when the job is finished. Once you approve the written estimate, that is the price you will pay.
Which plumbing fixtures can you replace in the Louisville area?
Our licensed plumbers can replace kitchen faucets, bathroom faucets, toilets, shower valves, tub spouts, garbage disposals, utility sinks, laundry valves, and exterior hose bibs. If you have a specialty fixture (e.g., wall-mount faucet or bidet), let us know when scheduling so we can confirm parts availability and provide an accurate quote.
How is the final price calculated?
Pricing is based on three factors: 1) the fixture itself (whether you supply it or we provide a contractor-grade model), 2) installation complexity (standard swap-out vs. modifications to piping, drain, or shut-offs), and 3) any required accessories (supply lines, wax rings, mounting hardware). We use a standardized rate sheet, so every customer with the same scope of work receives the same price.
Do I need a permit or inspection for a fixture replacement in Louisville?
Most like-for-like replacements (e.g., faucet-for-faucet) do not require a permit. However, certain projects—such as relocating a fixture or replacing a tub/shower valve inside the wall—may need Louisville Metro Plumbing permits and inspection. Our team determines this for you, pulls any necessary permits, and includes the fee in your up-front quote.
How soon can you schedule my appointment, and how long will the replacement take?
In most cases we can schedule service within 24–48 hours. Standard fixture swaps (faucet, toilet, disposal) take 60–120 minutes each. More involved jobs, like shower valve replacements that require wall access, may take 3–4 hours. Your technician will give you a time estimate during the on-site assessment, and we text you when we’re en route.
What warranties or guarantees come with your fixture replacement service?
All workmanship is guaranteed for two years in residential settings. Fixtures we supply carry full manufacturer warranties—typically 5–10 years, sometimes lifetime. If you provide your own fixture, we still warranty our labor for two years. If a leak or installation issue occurs within that period, we return and repair it at no charge.