- HEP Plumbing
- High-tech Diagnostics

High-tech Diagnostics
High-tech Diagnostics | Main Line Issues | Plumbing | Louisville
When water backs up or drains gurgle, you need more than guesswork—you need HEP’s high-tech diagnostics. Our Louisville team deploys fiber-optic cameras, acoustic leak detectors, and real-time pressure sensors to pinpoint main line issues with surgical precision, often without digging up a single blade of grass. The result? Faster fixes, smaller repair zones, and a crystal-clear picture of what’s happening beneath your home or business.
From aging clay pipes in historic neighborhoods to newer PVC lines stressed by shifting Kentucky soil, our certified technicians have seen it all. We translate the data into actionable solutions, share the footage with you on-site, and walk you through every repair option, so you stay in control of your plumbing—and your budget. When it comes to main line issues in Louisville, trust the pros who can actually show you what’s wrong before lifting a single wrench.
FAQs
What are the most common warning signs of a main sewer line problem in a Louisville home?
Slow drains in multiple fixtures, gurgling toilets, water backing up in tubs or floor drains, and foul sewer odors outdoors are all strong indicators that your main line could be compromised. Because Louisville’s older clay and cast-iron sewer pipes are vulnerable to tree-root intrusion and ground shifting, any combination of these symptoms warrants a professional diagnostic inspection as soon as possible.
What high-tech diagnostic tools do you use to inspect a main line?
Our team relies on HD color sewer cameras, sonar/locating transmitters, and hydrostatic pressure testing. The camera snakes through the pipe, streams real-time video, and records the exact depth and distance of clogs, cracks, or root intrusion. The built-in transmitter allows us to pinpoint the problem’s surface location from aboveground, while hydrostatic testing verifies whether the pipe holds pressure after repairs.
How does a sewer camera inspection work and how long does it take?
We access the main line through a cleanout or by removing a toilet if necessary. The waterproof camera head is fed through the pipe while our technician narrates the live video. We capture every segment to a digital file, mark problem spots, and generate a condition report on site. Most residential inspections in Louisville take 45–90 minutes, depending on the pipe’s length, number of turns, and severity of blockage.
Will the diagnostic process damage my yard, driveway, or landscaping?
No. Camera inspections and electronic locating are completely non-invasive—no digging is required. If repairs are needed, we’ll recommend trenchless methods (pipe lining or pipe bursting) whenever possible to minimize disruption. Traditional excavation is a last resort and only used when pipe condition or local code demands full replacement.
How much does a high-tech sewer line diagnostic cost in the Louisville area?
For most single-family homes inside Jefferson County, a stand-alone camera inspection with digital recording is $225–$325. If combined with hydro-jetting, the bundled rate is usually $450–$550. We provide upfront, flat-rate quotes before any work begins, and our diagnostic fee is credited toward repair costs if you hire us for the fix.
Do you offer emergency diagnostics and what is your response time?
Yes. We have a dedicated 24/7 emergency team for main line blockages and backups. Within Louisville Metro we can typically arrive within 60–90 minutes, even on nights, weekends, and holidays. Our fully equipped service vans carry cameras, locators, and jetters, so we can diagnose and restore flow on the first visit whenever possible.