Clear Drains
Clear Drains | Emergency Plumbing | Plumbing | Louisville
When a pipe bursts after midnight or your water heater quits on a frosty Louisville morning, HEP’s Clear Drains Plumbing shows up fast—tools in hand, smiles on faces, and trucks stocked for anything from sewer backups to hidden slab leaks. Our licensed pros are on-call 24/7 because disasters don’t wait for office hours, and neither should you. One call connects you to Louisville’s trusted specialists in emergency plumbing, ready to diagnose with on-camera inspections, blast blockages with hydro-jetting, and restore calm before damage spreads.
Expect upfront pricing, tidy workmanship, and a satisfaction guarantee that’s as solid as our copper repairs. Whether it’s foul-smelling drains, a flooding basement, or a gas line scare, HEP’s Clear Drains Plumbing delivers rapid relief with hometown courtesy and big-city expertise. Save our number now—so the next time trouble strikes, help is already on the way.
FAQs
What situations count as a plumbing emergency and when should I call Clear Drains Plumbing?
Any issue that threatens your home’s safety, sanitation, or water supply is an emergency. Burst pipes, sewage backups, overflowing toilets, lack of water, gas leaks, or major drain blockages can cause extensive damage or health hazards if not handled immediately. If shutting off a fixture’s valve doesn’t control the problem, call us 24/7 and we’ll dispatch an emergency technician to your Louisville location right away.
How fast can Clear Drains Plumbing reach my Louisville property during an emergency?
Because we keep fully stocked service vehicles positioned throughout Jefferson County, our on-call technicians can typically arrive anywhere in Louisville within 60 minutes—often sooner in central neighborhoods. You’ll receive a live ETA when you call, and you can track our truck’s approach in real time via text message updates.
What emergency plumbing services do you provide?
We handle every urgent situation, including burst or frozen pipes, main water line leaks, sewer line backups, blocked or overflowing drains, water heater failures, sump pump breakdowns, gas line leaks, and fixture or appliance malfunctions. Our vans carry commercial-grade drain machines, hydro-jetters, leak-detection equipment, pipe repair fittings, and water extraction tools so we can resolve most problems on the first visit.
Are your emergency plumbers licensed, insured, and familiar with Louisville codes?
Yes. All Clear Drains Plumbing technicians hold Kentucky journeyman or master plumbing licenses, carry full liability and workers’ compensation insurance, and receive continuous training on the latest local code requirements and safety standards. We pull permits when needed and coordinate inspections with Louisville Metro Department of Codes & Regulations to ensure your repair is compliant and warrantied.
Do emergency calls cost extra if they occur at night, on weekends, or on holidays?
We believe in transparent, upfront pricing. While after-hours service involves additional labor costs, we quote a flat emergency dispatch fee before we send a technician, then provide a written estimate for repairs on site. There are no hidden charges, and we honor the quoted price even if the job requires more time or materials than expected.
What can I do to minimize damage while waiting for the plumber to arrive?
1) Turn off the main water shut-off valve (usually near the water meter) to stop flooding. 2) For gas leaks, shut off the gas supply at the meter and evacuate the building. 3) Switch off electricity to any area that is taking on water to avoid shock hazards. 4) Open faucets to relieve pressure in burst or frozen pipes. 5) Place buckets or towels to catch drips and move valuables away from affected areas. 6) Do NOT use chemical drain cleaners; they can worsen pipe damage. Our dispatcher can walk you through these steps to keep your family safe and reduce repair costs until our team arrives.