Water Heater

HEP PlumbingWater Heater

Water Heater | Plumbing | Loudon

When chilly Loudon mornings meet an unexpected cold shower, HEP is ready to restore your comfort with swift, skillful plumbing solutions for every style of water heater. From traditional tanks to high-efficiency tankless units, our certified technicians arrive with fully stocked trucks, transparent pricing, and a commitment to treating your home like their own. We’ll diagnose issues, handle repairs or full replacements, and even help you choose the perfect energy-saving model—so hot water is always on tap when you need it.

Neighbors across Loudon trust HEP for honest advice, 24/7 emergency support, and workmanship backed by industry-leading warranties. Whether your pilot light keeps failing, sediment is stealing your heater’s efficiency, or you’re ready to upgrade before problems start, one call connects you to a friendly team that makes the entire process effortless. Enjoy dependable hot water, lower utility bills, and the peace of mind that comes from partnering with the local experts who put people first.

FAQs

What types of water heaters do you install and service in Loudon?

Our licensed plumbers work on traditional storage-tank, tankless (on-demand), heat-pump/hybrid, and indirect water heaters fueled by natural gas, propane, or electricity. We handle new installations, replacements, conversions (e.g., tank to tankless), and full-service repairs, including thermostats, elements, gas valves, venting, and expansion tanks.

How can I tell whether my water heater needs repair or full replacement?

Signs such as rusty or discolored water, popping or rumbling noises, water around the base, inconsistent temperatures, or a unit older than 10–12 years often indicate trouble. Minor problems like a faulty thermostat or heating element can usually be repaired. However, a leaking tank, excessive sediment buildup, or frequent breakdowns usually make replacement the safer and more cost-effective option. We offer on-site inspections in Loudon to give you a clear recommendation and price before any work begins.

What is the typical lifespan of a water heater in Loudon’s climate?

Conventional tank models generally last 8–12 years, while tankless systems can serve 15–20 years if maintained. Harder water in parts of Loudon County can shorten lifespan by causing mineral buildup, so periodic flushing and anode-rod checks are important. Annual maintenance can add 2–3 extra years to most units.

How fast can you respond to a water-heater emergency in Loudon?

We provide 24/7 emergency service. A licensed technician is usually dispatched within one hour, and most no-hot-water or major leak situations are resolved the same day. Our trucks carry the most common replacement parts and a selection of 40-, 50-, and 75-gallon tanks so we can complete most jobs on the first visit.

Are there energy-efficient water heater options or rebates available in Loudon?

Yes. ENERGY STAR® gas tankless, high-efficiency electric hybrid (heat-pump), and ultra-high-efficiency condensing gas tanks qualify for federal tax credits up to 30% of project cost (maximum $600 for gas units and $2,000 for electric heat pumps). Loudon Utilities Board and TVA periodically offer additional rebates for qualifying electric heat-pump water heaters. We’ll help you choose an eligible model, file rebate paperwork, and estimate your payback period.

What maintenance should I schedule to extend my water heater’s life?

1) Flush the tank (or descale a tankless unit) once a year to remove sediment and minerals. 2) Inspect and replace the anode rod every 2–3 years to prevent internal corrosion. 3) Check the temperature and pressure relief (TPR) valve annually. 4) Keep the thermostat at 120 °F to reduce wear and save energy. 5) For gas units, clean the burner and ensure proper venting. We offer an affordable annual maintenance plan for Loudon homeowners that covers all these tasks and records them for warranty purposes.

HEP Plumbing
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(423) 228-7696