Licensed Technicians
Licensed Technicians | Plumbing | Loudon
From leaky faucets to burst pipes, HEP’s fully licensed technicians bring professionalism and peace of mind to every Loudon home or business they enter. We show up on time, protect your property with drop cloths and shoe covers, and walk you through each recommended fix or upgrade so you always feel in control.
Day or night, our crew is ready with state-of-the-art tools, transparent pricing, and a satisfaction guarantee that backs every piece of our work—including plumbing. Discover why your Loudon neighbors say, “One call and it’s HEP to the rescue.”
FAQs
Are your plumbers in Loudon fully licensed and insured?
Yes. Every technician on our Loudon team holds an up-to-date Tennessee state plumbing license and is covered by comprehensive liability and workers’ compensation insurance. This ensures all work is performed to code, protects your property, and shields you from liability while we are on site.
What plumbing services do you provide for Loudon homeowners and businesses?
We handle the full spectrum of residential and commercial plumbing, including leak detection and repair, drain cleaning, water-heater installation and maintenance, fixture replacements, sewer and water-line repair or replacement, backflow prevention testing, sump-pump service, and bathroom or kitchen remodel rough-ins. If water runs through it, we can service or install it.
Do you offer 24/7 emergency plumbing assistance?
Absolutely. Burst pipes, sewage backups, and other urgent problems don’t keep business hours, so neither do we. Call our emergency line any time—day, night, weekends, or holidays—and a live dispatcher will send the closest on-call technician to your Loudon address, typically within an hour.
How fast can a technician get to my Loudon property?
Because we station licensed plumbers throughout the Loudon area and maintain fully stocked service vehicles, most routine calls are scheduled the same day you contact us. For emergencies, arrival is usually within 60 minutes. We’ll give you a precise window when you book and send real-time GPS updates as the technician is en route.
How do you price jobs, and do you offer free estimates?
Yes, estimates are free. After inspecting the issue, our plumber will explain the repair or installation options and present upfront, flat-rate pricing before any work begins. That price won’t change unless the scope changes and you approve a revised quote. We also offer financing options for larger projects.
Do you guarantee your workmanship and the parts you install?
All labor is backed by a one-year workmanship warranty, and most fixtures or parts we install carry manufacturer warranties ranging from one year to lifetime coverage. If a covered problem occurs within the warranty period, we will return promptly and correct it at no additional cost.