Emergency Fixes
Emergency Fixes | Plumbing | Loudon
When a pipe bursts at midnight or your water heater decides to quit before dawn, Loudon homeowners know they can count on HEP’s rapid-response team. Our certified specialists are local, fully equipped, and always on call, racing out with the right parts and know-how to stop leaks, restore hot water, and safeguard your home from costly damage—all in a single visit. It’s swift, no-nonsense plumbing help when you need it most.
From courteous dispatchers to neatly uniformed technicians, every step of your emergency fix is handled with clear communication, upfront pricing, and a satisfaction guarantee that backs the work long after we leave. Save our number, breathe easy, and let HEP bring peace of mind back to your Loudon household—24 hours a day, 7 days a week.
FAQs
What qualifies as a plumbing emergency in Loudon?
A plumbing emergency is any issue that poses an immediate risk to your property, health, or safety. Common examples include burst or frozen pipes, severe leaks, overflowing toilets, sewage backups, water heater failures, and gas line problems. If water is rapidly damaging your home or you suspect a gas leak, treat the situation as an emergency and call us right away.
How fast can your emergency plumbers reach my Loudon home or business?
Because we have on-call technicians stationed throughout Loudon and surrounding areas, our average response time is 45 minutes or less. Dispatchers route the closest licensed plumber to your location via GPS, ensuring swift arrival even during nights, weekends, or holidays.
Are your emergency plumbing services available 24/7, including holidays?
Yes. We operate 24 hours a day, 7 days a week, 365 days a year. Whether it’s Thanksgiving morning or 2 a.m. on a Sunday, our emergency hotline is always staffed, and a certified plumber is always ready to assist you.
What should I do while waiting for the emergency plumber to arrive?
If safe, turn off the main water shut-off valve to stop further flooding. For water heater issues, switch the unit to the ‘off’ or ‘pilot’ setting. Avoid using electrical appliances in wet areas and keep children and pets away from affected zones. If you smell gas, leave the building immediately and avoid turning on lights or appliances, then wait for professionals outside.
How much will an emergency plumbing repair cost in Loudon?
Costs depend on the nature of the repair, parts needed, and time required. Before starting work, our technician provides a written, up-front estimate that includes labor, materials, and any after-hours surcharges. There are no hidden fees, and we honor the quoted price even if the job takes longer than expected.
Do you guarantee your emergency plumbing repairs?
Absolutely. All emergency repairs come with a full parts and labor warranty—typically 1 year for most fixes—and our 100 % satisfaction guarantee. If an issue related to our workmanship recurs within the warranty period, we’ll return promptly to resolve it at no additional cost.