- HEP Plumbing
- Water Quality Test

Water Quality Test
Water Quality Test | Water Purification | Plumbing | Loudon
Crystal-clear, great-tasting water starts with knowing exactly what’s in every drop. HEP’s licensed plumbers arrive at your Loudon home with state-of-the-art testing kits that reveal hidden minerals, sediments, chlorine, and even trace contaminants. In just minutes you’ll see an easy-to-read snapshot of your water’s health—and learn how targeted water purification can protect pipes, appliances, and, most importantly, your family.
Once the test is complete, our team designs a custom solution that fits your home and budget, whether it’s a whole-house filtration system, a point-of-use reverse osmosis unit, or a simple cartridge upgrade. From precise installation to routine maintenance reminders, HEP makes pure, reliable water effortless, so you can pour, cook, and shower with total confidence every day in Loudon.
FAQs
Why is regular water quality testing important for Loudon homes and businesses?
Loudon’s water comes from a mix of municipal treatment plants drawing on the Tennessee River and a large number of private wells. Seasonal rainfall, agricultural runoff, aging distribution lines, and our area’s naturally mineral-rich geology can all change the chemistry of that water in a matter of months. Testing lets you identify issues such as bacteria, lead, hardness, or excessive chlorine before they affect health, stain plumbing fixtures, shorten the life of water heaters, or void appliance warranties. A documented test record also protects property value and gives you verifiable data if you ever need to submit a warranty or insurance claim.
What contaminants are most frequently found in Loudon’s water supply?
Based on state and county sampling data, the substances we see most often are: • Hardness minerals (calcium and magnesium) that leave white scale on faucets and clog tankless water heaters. • Dissolved iron and manganese, which cause orange or black staining and metallic taste. • Hydrogen sulfide gas, responsible for a “rotten-egg” odor in some well systems. • Nitrates from lawn fertilizers and farm fields, a potential risk for infants. • Coliform and E. coli bacteria after heavy rains or well cap damage. • Lead and copper that leach from older service lines or solder joints. • Disinfection by-products (trihalomethanes) formed when chlorine used by utilities reacts with organic material. Our comprehensive test panel checks these and more than 100 additional parameters so you know exactly what is—or is not—present.
How does your water quality test service work from start to finish?
1. Schedule: Call or book online and choose a convenient 30-minute arrival window. 2. On-site sampling: A state-licensed technician collects water from point-of-entry, kitchen tap, and—if applicable—well head, following EPA chain-of-custody protocol. 3. Laboratory analysis: Samples are couriered the same day to our ISO 17025–accredited partner lab. Basic potability results are available in 24-48 hours; a full chemistry and metals panel takes 5–7 business days. 4. Report & consultation: You receive an easy-to-read digital report that compares each result to EPA Maximum Contaminant Levels (MCLs) and Tennessee Department of Environment & Conservation guidelines. We then meet—virtually or in person—to explain the findings and answer questions. 5. Action plan: If issues are found, we provide written, line-item estimates for purification options, but there is never an obligation to buy equipment from us.
What water purification solutions do you recommend once the test is completed?
Because every Loudon home’s water chemistry is different, we build systems to match your specific results: • Water softeners to eliminate hardness scale and improve soap efficiency. • Whole-house catalytic carbon or mixed-media filters to remove chlorine, pesticides, and unpleasant tastes. • Dedicated iron/sulfur filters using air-injection or manganese dioxide media for orange staining and odors. • Reverse osmosis (RO) units at the kitchen sink for lead, nitrates, and sodium reduction. • UV disinfection lamps to neutralize bacteria and viruses in well water without chemicals. • pH neutralizers for acidic water that can corrode copper pipes. All equipment we install is NSF/ANSI certified and sized for your home’s flow rate so you never experience pressure loss.
How often should I retest my water after installing a purification system?
• Private wells: Test at least once a year for bacteria, nitrates, and pH, and perform a full mineral/metal panel every 3 years. • Municipal supply: Retest every 24 months, or immediately if you notice a change in taste, color, or odor. • New systems: We include a complimentary follow-up test roughly six months after installation to verify the equipment is performing to spec. • Extraordinary events: Any flooding, major plumbing repair, or land development near your well is a reason to run an extra test. Regular testing not only safeguards health but also keeps most manufacturer warranties valid.
Are your testing methods and purification systems compliant with local and federal regulations?
Yes. Our water samples are analyzed at an EPA-certified and Tennessee-approved laboratory. All purification systems we install carry NSF/ANSI certification for their stated reduction claims and meet Uniform Plumbing Code (UPC) requirements. We file any necessary permits with Loudon County Building & Codes, follow lead-safe work practices, and provide documentation you can share with mortgage lenders or health inspectors. In short, your installation will satisfy local regulations today and stand up to scrutiny in the future.