- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Tankless Water Heater Install | Plumbing | Loudon
Enjoy endless, on-demand hot water and lower utility bills with HEP’s licensed technicians proudly serving Loudon. Our experts handle every aspect of your tankless water heater install—from selecting the right high-efficiency unit to meticulous, code-compliant mounting and venting—so you can relax knowing your home is in experienced hands. We arrive on time, protect your flooring and fixtures, and leave no mess behind, giving you the warm showers you crave without the waste or hassle of a bulky tank.
Because we’re part of the Loudon community, we understand local water conditions and building regulations, allowing us to tailor each system for peak performance and longevity. Backed by transparent pricing, flexible financing, and 24/7 emergency support, HEP delivers the comfort, efficiency, and peace of mind your family deserves—today, tomorrow, and for years to come.
FAQs
Do I need a permit for a tankless water heater installation in Loudon?
Yes. Loudon County and most municipalities require a plumbing and sometimes an electrical/mechanical permit when a tankless unit is installed. As licensed technicians, we handle the entire permitting process for you, schedule the inspection with the local building department, and ensure the installation meets the 2021 International Plumbing Code (IPC) and National Electrical Code (NEC) adopted by Loudon.
How long does it take to replace my current tank-style heater with a tankless model?
A typical retrofit in an existing single-family home takes 5-7 labor hours. This includes draining and removing the old tank, rerouting water lines, upsizing the gas line or installing a dedicated 240-V circuit (for electric units), mounting the new tankless heater, and completing start-up testing. If extensive venting or gas-line upgrades are needed, the job can extend into a second day.
What is the average cost of a professionally installed tankless water heater in Loudon?
Installed prices generally run $3,200–$4,500 for a whole-home natural-gas unit and $2,500–$3,800 for an electric model. The price range reflects the equipment brand/size, any required gas-line upsizing, venting materials, electrical work, and permit fees. We provide a written, upfront quote after a free on-site evaluation.
Will a tankless water heater really save me money on energy bills?
In most Loudon households the switch from a 50-gallon gas tank to a condensing gas tankless unit cuts water-heating fuel use by 25–40 %, which translates to roughly $80–$150 in annual savings at current local utility rates. Electric tankless models eliminate standby losses entirely but may increase peak electrical demand; savings depend on your water-use habits and electric rate structure.
How often will my new tankless unit need maintenance?
Manufacturers recommend a yearly service that includes a 45-minute vinegar or citric-acid flush to remove mineral scale, cleaning the inlet screen, and running a diagnostics check. Loudon’s water hardness averages 4–6 grains per gallon, so descaling once every 12–18 months is usually sufficient. We offer affordable maintenance plans that keep your warranty valid and your heater operating at peak efficiency.
Is my home eligible for utility rebates or tax credits?
Yes. Tennessee Valley Authority (TVA) currently offers a $200 rebate on qualifying ENERGY STAR® gas tankless units. In addition, the federal Energy Efficient Home Improvement Credit (25C) allows you to claim up to 30 % of the installed cost (capped at $600) on your federal tax return. We supply all documentation and will help you complete the rebate forms.