Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | Loudon
When your morning shower turns icy or the guest bathroom can’t keep up, you need pros who know every nut, bolt, and burner of a tank water heater. HEP’s fully licensed technicians arrive in Loudon with stocked vans, transparent pricing, and the know-how to diagnose issues on the spot—whether it’s a faulty thermostat, sediment buildup, or a unit that’s simply past its prime. We’ll explain your options clearly, from quick repairs to energy-efficient replacements, so you can make the best call for your comfort and budget.
Customers across Loudon rave about our same-day solutions, courteous service, and clean workspaces. We flush tanks, replace anodes, and install new units with craftsmanship backed by solid warranties. Need after-hours help? Our 24/7 emergency line means you never have to face a cold shower alone. Call HEP today and feel the difference a local, licensed expert makes—because hot water shouldn’t be a luxury; it should be a promise we keep.
FAQs
What are common signs that my tank water heater in Loudon needs repair or replacement?
Watch for water that never reaches the set temperature, rumbling or popping noises, rusty-colored water, visible leaks around the tank, or a unit that is more than 10–12 years old. Loudon’s hard-water minerals can also accelerate sediment buildup inside the tank, shortening its life. If you notice any of these issues, schedule an inspection with our licensed technicians so we can determine whether a repair or full replacement is the safest and most cost-effective option.
How quickly can a licensed technician get to my Loudon home for water heater service?
We offer same-day service for most calls received before noon and 24/7 emergency response throughout the Loudon area. Because our technicians are locally based and fully stocked with common replacement parts, we can usually diagnose the problem and provide a solution in a single visit.
Do I need a permit to replace my tank water heater in Loudon, and will you take care of it?
Yes. Loudon, like most Tennessee municipalities, requires a plumbing/mechanical permit and an inspection when a water heater is replaced. As part of our turnkey service, we file the permit, schedule the inspection, and ensure the installation meets current plumbing code, temperature-pressure relief valve (TPR) requirements, and seismic strapping guidelines where applicable.
How long does a typical tank water heater installation take?
For a straightforward replacement in an easily accessible location, our licensed crew can drain and remove the old tank, update the plumbing connections, install the new heater, and restore hot water in about 2–4 hours. If we need to relocate the unit, bring the installation up to current code, or correct venting and electrical issues, the job may take most of the day. We’ll give you a precise timeline before work begins.
What warranties or guarantees do you provide on water heater installations?
All tank water heaters we install carry the manufacturer’s factory warranty—typically 6, 8, or 12 years on the tank and parts. In addition, we include a 1-year labor warranty that covers workmanship, plus our 100% Satisfaction Guarantee. If any installation-related issue arises within the warranty period, we will correct it at no cost to you.
How can I maximize the efficiency and lifespan of my new tank water heater?
Set the thermostat to 120 °F to reduce energy use and prevent scalding. Schedule annual maintenance with our Loudon technicians: we’ll drain a few gallons from the tank to remove sediment, test the TPR valve, inspect the anode rod, and verify gas or electrical connections. Installing a thermal expansion tank and adding pipe insulation to the first 3–6 feet of hot-water lines can further improve efficiency and protect against pressure spikes.