- HEP Plumbing
- Satisfaction Guarantee

Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Loudon
When a stubborn clog brings your home to a standstill, HEP is just around the corner in Loudon with fast, friendly, and fully guaranteed service. Our licensed plumbers arrive equipped with advanced tools and decades of know-how, so your drain opening is completed quickly, cleanly, and with minimal disruption to your day. From kitchen sinks to main sewer lines, we clear the way and explain every step, ensuring you understand the solution—and the price—before we begin.
We believe peace of mind is as important as free-flowing pipes, which is why every job comes with our 100% Satisfaction Guarantee. If you’re not thrilled with the results, we’ll make it right at no extra cost. Count on HEP to restore the rhythm of your home and back every promise with the integrity your Loudon neighbors have trusted for years.
FAQs
What does your Satisfaction Guarantee for drain opening in Loudon include?
Our Satisfaction Guarantee means you’ll never pay for a job you’re not happy with. If your drain isn’t flowing freely after we’ve finished, we’ll return at no extra charge to make it right. If we still can’t resolve the problem to your satisfaction, we’ll refund the service fee—no questions asked. The guarantee covers both the quality of the workmanship and the courtesy of our plumbers.
Which types of drains do you service?
We clear virtually every residential and light-commercial drain found in Loudon, including kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry drains, and main sewer lines. Whether the clog is caused by grease, hair, roots, or foreign objects, we have the equipment and expertise to remove it safely.
How fast can you get to my Loudon property in an emergency?
We provide 24/7 emergency service throughout Loudon and the surrounding communities. In most cases a licensed plumber can be on-site within 60–90 minutes of your call. Our dispatch system tracks real-time traffic so we send the nearest available technician to minimize wait time.
Will your drain-opening methods damage my pipes or fixtures?
No. We start with least-invasive solutions such as professional augers and hydro-jetting that are safe for modern PVC, copper, and cast-iron piping. Before beginning, we perform a brief assessment to choose the right tool for your specific pipe material and clog type. We also offer camera inspections to verify the pipe’s condition before and after service.
How much does drain opening cost and are there hidden fees?
Our pricing is upfront and flat-rate. Basic interior drains start at $99; main sewer lines begin at $199, which includes a complimentary camera inspection. The quoted price covers travel, labor, and standard equipment—no weekend or after-hours surcharges. If additional repairs are required, we’ll explain the options and get your approval before any extra work is done.
Are your plumbers licensed and insured to work in Loudon?
Absolutely. Every technician holds a Tennessee state plumbing license, carries full liability and workers’ compensation insurance, and undergoes yearly background checks. We live and work in the Loudon area, so we understand local codes, permitting processes, and utility marking requirements.