24/7 Emergency Service
24/7 Emergency Service | Drain Opening | Plumbing | Loudon
When a clog brings your home or business to a standstill, HEP’s 24/7 emergency team races across Loudon to restore flow fast. Armed with cutting-edge cameras, powerful hydro-jets, and years of local know-how, our licensed plumbers tackle everything from stubborn kitchen blockages to backed-up main lines—without surprise fees or messy cleanups. One call and we’re on the way, day or night, ready to protect your property and your peace of mind.
Choose the crew your Loudon neighbors have trusted for decades. We back every drain opening with transparent pricing, courteous service, and the area’s strongest satisfaction guarantee, so you can get back to normal in a flash. Your drains deserve the best; HEP delivers it 24/7.
FAQs
What constitutes a plumbing emergency that requires 24/7 drain-opening service?
Any situation where water or waste is backing up, overflowing, or preventing normal use of sinks, toilets, tubs, or floor drains is considered an emergency. Examples include a completely blocked main sewer line, a flooded basement floor drain, or a toilet that is overflowing and won’t stop. Because these issues can lead to property damage, health hazards, and loss of essential facilities, they warrant immediate professional intervention—no matter the hour.
How fast can your emergency plumbing team reach my home or business in Loudon?
Our dispatch center operates around the clock. Once your call is received, the nearest on-call technician is alerted and typically arrives within 60 minutes anywhere in Loudon and surrounding townships. Real-time GPS tracking lets us give you accurate ETAs, and we keep fully stocked service vehicles on standby to eliminate delays caused by parts runs.
Is there an extra fee for nights, weekends, or holidays?
We believe emergencies shouldn’t be punished by surprise pricing. While an emergency service call does carry a different base rate than a scheduled appointment, that rate is fixed 24/7—there are no additional after-hours, weekend, or holiday surcharges. Before any work begins, the technician will explain the problem, outline your options, and give you a flat up-front price so you can decide with confidence.
What techniques do you use to clear blocked drains?
Our licensed plumbers select the safest, most effective method for your specific clog. Options include high-pressure hydro-jetting to scour pipe walls clean, motorized drain augers to break through obstructions, enzymatic or bio-based treatments for grease buildup, and mini-camera inspections to locate and verify removal of stubborn blockages. All equipment is commercial-grade and designed to protect the integrity of your pipes.
Will you check for underlying issues so the drain doesn’t clog again?
Yes. After restoring flow, we perform a complimentary visual or camera inspection (where accessible) to identify root intrusions, pipe misalignments, or heavy scale that could cause repeat blockages. We’ll provide a written report and recommendations—such as pipe relining, regular jetting, or simple maintenance habits—to help you prevent future emergencies and extend the life of your drain system.
Are your emergency plumbers licensed, insured, and local to Loudon?
Absolutely. Every technician holds a Tennessee state plumbing license, carries full liability and workers’ compensation coverage, and completes regular training in the latest safety and drain-cleaning technologies. Because our team lives and works in the Loudon area, they know the local plumbing codes, soil conditions, and common pipe materials—ensuring faster diagnostics and code-compliant repairs.