- HEP Plumbing
- In-home Water Analysis

In-home Water Analysis
In-home Water Analysis | Water Purification | Plumbing | Lookout Mountain
When you invite HEPâs certified plumbing team into your Lookout Mountain home, youâre gaining a partner committed to crystal-clear water and total peace of mind. Our technicians arrive equipped to perform a complimentary in-home analysis, testing everything from pH balance to hidden contaminants like lead, chlorine, or hard-water minerals. We walk you through the results in plain language, then tailor a solution that fits your familyâs needs and budgetâwhether thatâs a simple cartridge filter or a whole-house system that protects every tap.
Once the plan is set, we handle every detail: professional installation, ongoing maintenance, and follow-up testing to keep your system operating at peak performance. Homeowners across Lookout Mountain rave about waking up to fresher coffee, longer-lasting appliances, and softer skinâall thanks to HEPâs commitment to reliable water purification and top-tier customer care. Ready to taste the difference? Schedule your in-home analysis today and let pure water flow.
FAQs
Why should I schedule an in-home water analysis in Lookout Mountain?
Water quality can vary street by street on Lookout Mountain because some households receive municipal water while others rely on private wells or spring feeds. An on-site analysis lets us measure the exact chemistry coming out of your tapsâhardness, pH, chlorine, iron, manganese, sulfur, bacteria, and dissolved solidsâso we can recommend equipment that is sized and configured for your home rather than relying on regional averages that may not match your plumbing or lifestyle.
What water problems are most frequently found in the Lookout Mountain area?
The unique geology of the mountain means we regularly see elevated hardness (calcium and magnesium), metallic tastes from iron and manganese, and slight acidity that can corrode copper plumbing. Homes on wells sometimes show sulfur (ârotten-eggâ odor) or coliform bacteria after heavy rain. Municipal customers most often notice chlorine taste or scale buildup on fixtures. Our tests pinpoint which, if any, of these issues are present in your house.
What does the in-home testing appointment include?
A certified water specialist will collect samples from the kitchen faucet and, if you have one, the outside hose bib to compare incoming water with what you actually drink. We perform on-the-spot tests for hardness, total dissolved solids, pH, iron, and chlorine using calibrated digital meters and reagent kits. If bacterial screening is requested, we take sterile samples to our partner lab. The visit also includes a quick inspection of your plumbing so we know where a softener, filter, or RO system could be installed without major alterations.
How soon will I receive the results and recommendations?
For most chemical parameters, youâll have results before we leave your drivewayâtypically within 45 minutes. If weâve pulled lab samples for bacteria, lead, or PFAS, those reports take 3â7 business days. Once all data are in, we give you a written summary with clear pass/fail indicators, a breakdown of any contaminants that exceed EPA or state guidelines, and a menu of purification options with upfront pricing.
What purification solutions do you offer if my water needs treatment?
We design systems around your specific test results. Common installations include:⢠High-efficiency water softeners for hardness and scale ⢠Whole-house catalytic carbon or chlorine reduction filters for taste, odor, and chemical removal ⢠Air-injection or manganese greensand filters for iron, manganese, and sulfur ⢠Reverse-osmosis drinking stations for lead, nitrate, and dissolved solids ⢠UV disinfection lamps for bacteria. All equipment is sized for your homeâs flow rate, comes with manufacturer warranties, and can be maintained by our local service team.
How often should I retest my water after installing a treatment system?
We recommend a full analysis every 12 months for municipal customers and every 6 months for well owners, or immediately after any plumbing work, flooding event, or noticeable change in taste, odor, or staining. Annual check-ups let us verify that filters are changed on schedule, softener settings remain correct, and emerging contaminants havenât appeared in the local supply.