Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Lookout Mountain
When the hum of your kitchen suddenly stops and the sink starts to back up, you don’t have time to wonder who to call—you need a neighbor you can trust. HEP’s licensed plumbers live and work right here in Lookout Mountain, bringing decades of experience, state-of-the-art tools, and a 100% Satisfaction Guarantee to every garbage disposal repair. From jammed impellers to mysterious leaks, we diagnose the issue fast and fix it right the first time, always protecting your home with shoe covers, drop cloths, and a thorough cleanup.
Because “HEP Is On The Way!” isn’t just a slogan, we offer same-day appointments, straightforward upfront pricing, and courteous service that treats you like family. If you’re not delighted with the workmanship, we’ll make it right—no questions asked. Ready to reclaim a smoothly running kitchen? Call, click, or chat today and let HEP restore the rhythm to your sink.
FAQs
What does your 100 % Satisfaction Guarantee cover for garbage disposal repairs?
Our guarantee promises that you will be completely satisfied with both the workmanship and the replacement parts we provide. If your disposal exhibits the same problem within one year of our repair, we will return promptly and correct it at no additional charge. If we cannot make it right, we will refund the original repair cost—no questions asked.
How quickly can a plumber reach my home in Lookout Mountain for a garbage disposal issue?
Because our technicians are based in Hamilton County and the surrounding areas, we offer same-day appointments throughout Lookout Mountain. For calls placed before noon we can usually arrive within 2–4 hours; after-hours or weekend emergencies are handled 24/7 with an average response time of 60 minutes.
What signs indicate I need professional garbage disposal repair instead of a DIY fix?
Call a professional if the unit hums but won’t spin, trips the breaker repeatedly, leaks from the bottom or side, drains very slowly even after plunging, or emits a persistent burning smell. These symptoms often point to motor, bearing, or seal failure that requires specialized tools and parts—attempting DIY fixes may cause further damage or personal injury.
Do you service every garbage disposal brand and model?
Yes. Our vans are stocked with OEM and universal parts for InSinkErator, Waste King, Moen, KitchenAid, GE, and many other brands. Whether your unit is a basic 1/3-HP model or a premium continuous-feed disposal, our licensed plumbers have the training and parts to restore it to factory performance.
Will the technician bring a replacement unit if my disposal can’t be repaired?
Absolutely. Each truck carries several compact and full-size disposals in multiple horsepower ratings. If your existing unit has a cracked housing, burnt-out motor, or is more than 10–12 years old, the plumber will give you repair-versus-replace options on the spot. Choosing replacement waives the diagnostic fee and includes haul-away of the old unit.
How much does a typical garbage disposal repair cost and are there hidden fees?
Most repairs in Lookout Mountain fall between $125 and $250, which includes the service call, labor, and common parts such as gaskets or impellers. We provide a written, flat-rate quote before any work begins. There are no weekend, holiday, or after-hours surcharges, and taxes are included in the quoted price.