State-of-the-art Filtration

HEP PlumbingState-of-the-art Filtration

State-of-the-art Filtration | Water Purification | Plumbing | Lenoir City

Imagine turning on any tap in your Lenoir City home and seeing crystal-clear water flow out—free from chlorine taste, sediments, and hidden impurities. HEP’s state-of-the-art filtration plumbing makes that everyday luxury possible by pairing cutting-edge filters with precise installation techniques perfected over three decades of local service. From under-sink units to whole-house systems, we custom-fit solutions that target the specific contaminants found in East Tennessee’s water supply, giving your family softer skin, better-tasting coffee, and longer-lasting appliances.

Our licensed, background-checked technicians handle everything: testing, system design, tidy installation, and scheduled maintenance reminders, so you can simply enjoy the perks of professional water purification without lifting a finger. Call or click today and discover why neighbors all across Loudon County trust HEP to keep their water—and their peace of mind—remarkably clean.

FAQs

Why should Lenoir City homeowners consider a whole-house water filtration system?

Although Lenoir City’s municipal supply meets federal safety standards, it still carries trace amounts of chlorine, sediment from the Tennessee River watershed, and hard-water minerals that can irritate skin and shorten appliance life. A whole-house filtration system treats every tap, delivering cleaner water for drinking, bathing, cooking, and laundry while also protecting plumbing fixtures from scale buildup and corrosion.

How does your state-of-the-art filtration technology purify the water?

Our flagship system combines three stages: 1) a high-capacity sediment pre-filter that traps rust, sand, and silt down to 5 microns; 2) an advanced catalytic carbon block infused with KDF media that removes chlorine, chloramines, pesticides, and volatile organic compounds; and 3) a smart softening module that uses salt-free TAC (Template Assisted Crystallization) to neutralize calcium and magnesium without adding sodium. An optional UV post-treatment can be added for microbiological protection.

Will the system remove lead, PFAS, and other emerging contaminants?

Yes. The catalytic carbon/KDF core has been independently tested to NSF/ANSI 53 & 401 standards for the reduction of lead, PFAS, pharmaceuticals, and over 90 additional contaminants. For homes with well water, we can integrate specialty media cartridges (ion exchange or activated alumina) targeted to specific metals such as arsenic, if a water test indicates elevated levels.

What is involved in the installation, and how long does it take?

A licensed, bonded plumber performs a site inspection to locate the main water entry point—usually in the garage or crawl space for Lenoir City homes. We shut off the supply, add a bypass loop, mount the filtration tanks, and program the monitoring valve. Typical installation takes 3–5 hours with minimal disruption. Your water is fully drinkable immediately after installation.

How much maintenance is required once the system is running?

Maintenance is simple. The sediment pre-filter cartridge is replaced every 6–12 months, depending on incoming turbidity. The carbon/KDF media lasts 5 years or 600,000 gallons before a factory-refill is needed. The salt-free softening core is maintenance-free. A built-in flow meter and smartphone app send alerts when service is due. Annual system check-ups are offered at a discounted rate to Lenoir City customers.

Are there financing, rebates, or warranties available for Lenoir City residents?

We offer 0% APR financing for up to 18 months and a 15-year limited warranty on tanks and valves. Lenoir City Utilities Board (LCUB) customers can apply for an efficiency rebate when upgrading older, salt-based softeners to our salt-free technology—typically $50–$100. All installations include a 100-day money-back performance guarantee so you can evaluate taste and water quality risk-free.

HEP Plumbing
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(423) 228-7696