Free Water Test
Free Water Test | Water Purification | Plumbing | Lenoir City
Concerned about the taste, odor, or hardness of the water coming from your Lenoir City tap? HEP’s licensed plumbers will come to your home, run a completely free water test, and explain every result in plain language. From excess chlorine to hidden minerals, you’ll know exactly what’s flowing through your pipes—and exactly how it affects your family’s health, your appliances, and even your energy bills.
Armed with those insights, we’ll design a custom water purification plan that fits your budget and your lifestyle. Cleaner dishes, softer laundry, longer-lasting fixtures, and truly refreshing drinking water are just one appointment away. Schedule your free test today and discover how simple, affordable, and dependable water purification can be with HEP right here in Lenoir City.
FAQs
Why should I schedule a free water test if my water looks and tastes fine?
Many contaminants—including hardness minerals, iron, chlorine by-products, and even some bacteria—are invisible and tasteless at low levels. A professional test identifies issues that can stain plumbing, shorten appliance life, irritate skin, or impact health long before you notice any obvious warning signs. Knowing exactly what is in your water lets you make informed decisions about maintenance and treatment, potentially saving you money and protecting your family’s well-being.
What does your free water testing service include?
Our technician comes to your Lenoir City home, draws a small sample from a kitchen or outdoor tap, and performs on-site analyses for hardness, iron, pH, total dissolved solids (TDS), chlorine or chloramine levels, and sulfur odors. We also visually inspect for sediment and perform a quick spot-check for bacteria indicators. Results are explained immediately, and you receive a written report you can keep. For more complex concerns such as lead or pesticides, we can arrange certified lab testing at cost, but the initial screening is completely free.
How long does the in-home water test appointment take?
Most visits take 30–45 minutes. The first 10 minutes are spent discussing your water source (municipal or private well) and any problems you’ve observed. The actual testing process takes about 15 minutes, followed by a review of the results and, if necessary, recommendations for solutions. We schedule appointments at your convenience, including early evenings and Saturdays, so interruptions to your routine are minimal.
What water quality issues do you commonly find in Lenoir City?
Because Lenoir City sits near the Tennessee River and many properties draw from limestone aquifers, we frequently detect high hardness (calcium and magnesium) and elevated iron that can leave orange stains. Municipal customers often have noticeable chlorine levels that affect taste and dry out skin and hair. Private wells occasionally show low pH (acidic water) that can corrode copper plumbing, as well as sulfur bacteria that cause a rotten-egg smell. Identifying the exact mix of these issues helps us tailor the right treatment system for your home.
Will the test results obligate me to purchase a filtration system from you?
Absolutely not. The water analysis is a no-cost, no-obligation service. Our technician will explain your results, answer questions, and present treatment options if a problem is detected, but the final decision is entirely yours. Many homeowners use the report simply for peace of mind or to compare multiple solutions. We believe in providing transparent information first; any purchase is strictly optional.
What purification solutions can you offer if problems are found?
Depending on your test results we may recommend one or a combination of the following: (1) Whole-house water softeners to remove hardness and iron; (2) Carbon filtration or catalytic media systems to reduce chlorine, chloramines, and unpleasant tastes or odors; (3) Acid-neutralizing filters for low pH; (4) Reverse osmosis drinking water units for ultra-pure water at the kitchen sink; (5) UV disinfection or chlorination for bacterial concerns. All equipment is sized to your household’s water usage, comes with professional installation, local support, and industry-leading warranties. Financing and maintenance plans are also available to make ongoing water quality worry-free.