East Tennessee Water
East Tennessee Water | Water Purification | Plumbing | Lenoir City
Whether you’re drawing from Watts Bar Lake or the municipal supply, Lenoir City homeowners know that every drop matters. HEP’s East Tennessee team brings decades of local insight to tackle everything from hard-water minerals to chlorine taste, deploying advanced water purification systems that fit neatly under your sink or treat your whole house. Our licensed plumbers test first, explain the science in plain English, then install equipment built for the region’s unique water profile—so coffee brews brighter, laundry feels softer, and appliances last longer.
Because we’re a one-call-does-it-all company, you never juggle contractors or wonder who to call for maintenance. We handle the plumbing, electrical, and HVAC nuances that maximize system performance, offer 24/7 emergency support, and back every installation with our “Happy You’ll Be—or the Service is Free” guarantee. Discover how effortless clean, healthy water can be when Lenoir City’s neighbors in bright yellow trucks put water purification to work for you.
FAQs
What water quality issues are common in Lenoir City and the greater East Tennessee area?
Most households in Lenoir City draw from either the Tennessee River or private wells. Both sources typically contain high hardness (calcium and magnesium), dissolved iron and manganese, trace amounts of agricultural run-off such as nitrates, and a noticeable level of chlorine or chloramine used by municipal suppliers. Many well owners also report sulfur (“rotten-egg”) odor or bacterial contamination. These issues can stain plumbing fixtures, shorten the life of water-using appliances, and affect taste and odor. A properly sized water purification system—often combining a sediment pre-filter, water softener, carbon filtration, and UV or reverse-osmosis (RO) treatment—addresses each of these concerns, giving you clear, great-tasting, and appliance-friendly water.
Which types of water purification systems do you install and service?
We design, install, and maintain a full range of residential and light-commercial systems: 1) High-efficiency water softeners for hardness control; 2) Whole-house carbon or catalytic carbon filters for chlorine, chloramine, pesticides, and bad taste/odor; 3) Iron, manganese, and sulfur removal units (air-injection and Greensand® technologies); 4) Reverse-osmosis (RO) drinking-water stations that remove up to 99% of dissolved solids; 5) UV sterilizers that neutralize bacteria, viruses, and cysts without chemicals; and 6) Combination “hybrid” systems that incorporate several stages in one cabinet for space-constrained installations. All equipment we supply is NSF/ANSI certified and backed by manufacturer warranties in addition to our own workmanship guarantee.
How do I know which purification system is right for my home?
The first step is a free on-site water analysis. One of our licensed technicians will test for hardness, pH, iron, manganese, TDS, chlorine/chloramine, sulfur, and bacteria (when applicable). We also evaluate household size, existing plumbing, water pressure, and usage patterns. Based on these findings, we prepare a written recommendation that includes system options, upfront price, long-term operating costs, and space/installation requirements. Because water chemistry can vary from street to street, we never use a one-size-fits-all approach; every system is custom-sized for your specific needs and budget.
How much maintenance do water purification systems require?
Maintenance requirements depend on the type of equipment: • Water softeners: Add salt pellets every 4–8 weeks and schedule a yearly inspection/cleaning. • Carbon or specialty media filters: Replace or re-bed media every 3–5 years (some backwashing units last longer). • Reverse-osmosis: Change sediment and carbon pre-filters every 6–12 months, RO membrane every 2–3 years, and sanitize the holding tank annually. • UV sterilizers: Replace the UV lamp once a year and clean or change the quartz sleeve if fouled. We offer affordable service plans that include filter changes, performance testing, and emergency troubleshooting so you never have to worry about upkeep.
Will a purification system help protect my plumbing fixtures and appliances?
Yes. Hard water scale and metallic staining are the primary reasons water heaters, dishwashers, coffee makers, and ice machines fail prematurely. Removing hardness, iron, and corrosive contaminants prevents buildup inside pipes and appliances, maintains energy efficiency, and preserves manufacturer warranties. Customers who install a softener or whole-house filter often see a noticeable reduction in soap usage, cleaner glassware, brighter laundry, and longer service life from water heaters—savings that typically offset the cost of the equipment over time.
Do you offer water testing and estimates, and what does the process cost?
Absolutely. Basic in-home testing (hardness, iron, pH, TDS, and chlorine/chloramine) and a detailed equipment quote are completely free within our East Tennessee service area. For well owners who need certified lab results for real-estate transactions or health concerns, we can collect and submit samples for state-approved laboratory analysis at cost, with no markup. After testing, we email or hand-deliver a clear, itemized proposal outlining system choices, installation timeline (typically one day), warranty information, and available financing options. There is never any pressure—just the information you need to make an informed decision about your water.