- HEP Plumbing
- Certified Plumbing Pros

Certified Plumbing Pros
Certified Plumbing Pros | Water Purification | Plumbing | Lenoir City
Imagine turning on your tap in Lenoir City and tasting nothing but clean, refreshing confidence—HEP’s certified plumbing pros make that moment possible through precise water purification solutions. Our licensed technicians evaluate your home’s unique water profile, install cutting-edge filtration systems, and fine-tune every valve and fitting so contaminants, odors, and hard-water minerals disappear. From first inspection to final test, we deliver transparent recommendations, upfront prices, and workmanship backed by a satisfaction guarantee.
Whether you’re battling stubborn scale on your fixtures or want safer drinking water for your family, we arrive on time, in fully stocked trucks, ready to solve the problem fast. Join the neighbors who trust HEP for courteous service, 24/7 emergency support, and long-term savings on plumbing repairs and bottled-water costs. Schedule today and feel the difference every drop can make!
FAQs
What types of water purification systems do you install in Lenoir City homes?
Our certified plumbing pros install whole-house carbon filtration systems, reverse osmosis (RO) units for drinking taps, ion-exchange water softeners, UV disinfection lights, and combination systems that tackle multiple contaminants at once. We start with a free in-home water test, then recommend the system—or mix of systems—that best addresses your specific water quality concerns.
How do I know if I need a water purification system?
Common signs include hard water scale, chlorine taste or odor, staining on fixtures, or lab reports showing excessive minerals, lead, or bacteria. In Lenoir City, well water can contain iron and sulfur, while municipal water may have chlorine by-products. We offer complimentary testing to check hardness, pH, total dissolved solids (TDS), iron, sulfur, and microbial content so you can make an informed decision.
How long does installation take and will it disrupt my water service?
Most single-tap RO systems install in 2–3 hours, while whole-house filtration or softening units take 4–6 hours. Your water service is typically shut off for 30–60 minutes while we tie into the main line. We schedule installations at your convenience and always clean up the workspace before leaving.
What ongoing maintenance is required and can you handle it for me?
Maintenance depends on the system: carbon filters are replaced every 6–12 months; RO membranes last 2–3 years; softener resin tanks are generally good for 10–15 years but require salt refills; UV lamps are swapped annually. We offer affordable maintenance plans that include annual checkups, filter changes, performance testing, and priority scheduling.
Are your water purification systems covered by warranty?
Yes. Equipment warranties range from 1 year on consumable filters to 10 years on tanks and housings, and many RO membranes carry a 3–5-year warranty. In addition, our workmanship is backed by a 1-year labor guarantee. If we service your system through one of our maintenance plans, we also extend parts labor coverage for eligible components.
How much does a water purification system cost in Lenoir City?
Prices vary by capacity and technology. A point-of-use RO system starts around $450 installed, basic whole-house carbon filters average $900–$1,200, water softeners range from $1,300–$2,400, and comprehensive multi-stage systems with UV and RO can be $3,000+. We provide up-front, no-surprise quotes and financing options with low monthly payments to fit most budgets.