Certified Technicians
Certified Technicians | Tankless Water Heater Install | Plumbing | Lenoir City
When you invite HEP’s certified technicians into your Lenoir City home, you’re choosing pros who specialize in smart, space-saving comfort. Our team arrives on time, evaluates your hot-water needs, and completes a seamless tankless water heater install that delivers endless hot water while trimming your utility bills. We handle every detail—from removing the old tank to fine-tuning gas or electric connections—so you can enjoy a cleaner, more efficient system the very same day.
Local homeowners love that we back our workmanship with industry-leading warranties and 24/7 support. Whether you’re upgrading for energy savings, extra space, or peace of mind, HEP’s friendly experts explain your options in plain language and respect your home as if it were their own. Experience the convenience of on-demand hot water and the confidence that comes with trusted, hometown service. Call or click today and discover why Lenoir City counts on HEP for plumbing done right the first time.
FAQs
What are the main benefits of installing a tankless water heater in my Lenoir City home?
A tankless (on-demand) water heater heats water only when you open a tap, eliminating standby heat loss and providing an endless supply of hot water. Homeowners typically enjoy 20–40 % lower energy use compared with storage tanks, valuable floor-space savings (units mount on a wall), a service life of 20 + years, and reduced risk of leaks or tank failures. In addition, many models qualify for federal tax credits and Lenoir City Utilities Board (LCUB) rebates when installed by a certified technician.
How long does a professional tankless water heater installation usually take?
Most residential change-outs are completed in 4–8 hours. A straightforward gas-to-gas swap may be finished before lunch, while first-time installations that require new venting, condensate drains, or electrical circuits can run most of the day. Our certified technicians handle permitting with the City of Lenoir, coordinate any required inspections, and will not leave until your system is programmed, tested for leaks, and the work area is spotless.
Will I need to upgrade my gas line or electrical panel for a tankless unit?
Possibly. Gas models often need a dedicated ¾-inch gas line capable of 150–200 k Btu input and Category III/IV venting. Electric units usually require multiple 30–50 A breakers and #6–#8 copper wiring, meaning a 200 A service panel is recommended. During your free on-site estimate, our plumbers perform a load calculation, verify LCUB service capacity, and give you a precise quote that includes any code-required upgrades.
Are tankless water heaters really more energy-efficient, and will they lower my utility bills?
Yes. The U.S. Department of Energy estimates gas-fired tankless heaters are 24–34 % more efficient for homes using 40 gallons of hot water daily and up to 50 % more efficient with lower usage. Because there’s no standby loss, many Lenoir City homeowners report annual savings of $70–$150 on natural gas and reduced electric bills for recirculation pumps. The higher efficiency can offset the initial investment in 3–7 years, especially when combined with local incentives.
How often should my tankless water heater be serviced?
Manufacturers recommend an annual maintenance visit in areas with moderate to hard water like Loudon County. Our certified technicians flush the heat exchanger with a descaling solution, clean the inlet screen filter, inspect the burner or heating elements, and check error codes. Preventive servicing takes about an hour, keeps your warranty intact, improves efficiency, and can extend unit life well past the typical 20-year mark.
Why is it important to hire certified technicians for tankless water heater installation in Lenoir City?
Tankless systems operate at higher BTU inputs, require precise gas pressure, specialized venting, and proper condensate neutralization. Our plumbers are state-licensed, factory-trained, and familiar with the 2021 International Residential Code adopted by Lenoir City. Professional installation protects your manufacturer warranty, ensures safety, passes local inspections the first time, and gives you a single point of contact for future maintenance or warranty claims.