- HEP Plumbing
- Same-day Repairs

Same-day Repairs
Same-day Repairs | Tank Water Heater | Plumbing | Lenoir City
When your trusty tank water heater decides to act up, HEP’s same-day repair team is already on the road in Lenoir City, stocked with genuine parts and decades of know-how. We arrive when we say we will, diagnose the issue in minutes, and restore hot water before dinner’s dishes pile up. From pilot-light mysteries to rusty relief valves, our licensed plumbers fix it all without upselling or surprise fees—just straightforward service backed by a satisfaction guarantee.
Neighbors choose HEP because we treat your home like our own, wearing boot covers, respecting your schedule, and cleaning up every last drop. Call, text, or book online before noon and enjoy hot showers again tonight; after-hours emergencies are welcome, too. One visit, one fair price, and one happy household—that’s the HEP promise for every tank water heater repair in Lenoir City.
FAQs
Do you really offer same-day repairs for tank water heaters in Lenoir City, TN?
Yes. If you call before noon, we guarantee a licensed plumber can be on-site anywhere in Lenoir City the same day to diagnose and repair most residential tank-style water heaters. We keep common replacement parts—thermostats, heating elements, gas valves, anode rods and drain valves—on our service trucks so we can finish the job in one visit whenever possible.
What types and brands of tank water heaters can you fix?
Our technicians are factory-trained to service all major brands sold in East Tennessee, including Rheem, A.O. Smith, Bradford White, State, Navien (tank-type), Whirlpool, GE and Kenmore. We work on both natural-gas and electric models ranging from 30- to 80-gallon capacities, standard or high-efficiency. Even if your unit is older or the brand is discontinued, we can usually source compatible parts through local suppliers in Knoxville or Oak Ridge.
How much will a same-day water-heater repair cost?
You’ll receive flat-rate, upfront pricing after we inspect the heater and identify the fault. Diagnostic service starts at $79, which we waive if you proceed with the repair. Typical same-day fixes such as replacing thermostats or elements run $150–$350, while gas valve or dip-tube replacements average $300–$450. You’ll never see overtime, travel or "truck" fees for Lenoir City addresses; everything is included in the written quote you approve before we begin work.
What if the unit is leaking—can it still be repaired the same day?
It depends on where the leak originates. If it’s a failed drain valve, T&P relief valve or a loose nipple, we can usually replace the part and have you back in hot water within a couple of hours. However, if the storage tank itself has ruptured due to corrosion, it cannot be repaired. In that case we can perform an emergency replacement the same day, haul away the old heater and install a new, code-compliant unit so you’ll still have hot water by nightfall.
Will your repair meet Lenoir City and Loudon County plumbing codes?
Absolutely. All work is performed by state-licensed, insured plumbers who follow the 2021 International Plumbing Code adopted by Lenoir City and Loudon County. We pull permits when required, install expansion tanks if the municipal check valve necessitates them, and ensure venting and seismic strapping comply with local ordinances. After the repair or replacement, you’ll receive documentation for your records and warranty.
How can I prevent future emergencies with my tank water heater?
Annual maintenance is the key. We recommend flushing sediment from the tank each spring to combat Lenoir City’s moderately hard water, testing the T&P valve, inspecting the anode rod every 2–3 years, and adjusting the thermostat to 120 °F to reduce scald risk and energy use. You can join our Home Care Plan for $99 per year, which includes a free annual flush, priority scheduling and 10 % off any future repairs.