- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Tank Water Heater | Plumbing | Lenoir City
When cold showers aren’t an option, Lenoir City homeowners turn to HEP’s certified plumbers for fast, fuss-free solutions. Our team knows every make and model of tank water heater inside and out, arriving with fully stocked trucks, transparent pricing, and a smile. From precise installations that maximize efficiency to repairs that restore hot water in a hurry, we treat your home as carefully as our own—booties on shoes, courtesy calls before arrival, and a thorough cleanup after the job.
Because we live and work right here in East Tennessee, we understand how hard water, fluctuating temps, and tight crawl spaces all play into the life of your hot-water system. Whether your current unit is sputtering, your utility bills are creeping up, or you’re ready to upgrade to a larger capacity, HEP brings 24/7 availability, industry-leading warranties, and the peace of mind that comes from work done right the first time. Call today, and feel the difference a hometown expert makes.
FAQs
What types of tank water heaters do you install or service in Lenoir City?
Our certified plumbers work on all major brands and fuel types, including natural-gas, propane, and electric storage-tank water heaters ranging from 30 to 120 gallons. Whether you have a traditional atmospheric-vent model, a power-vent unit, or a high-efficiency condensing tank, we can handle installation, routine maintenance, troubleshooting, and full replacements.
How can I tell if my tank water heater needs repair or replacement?
Common warning signs include water that never gets fully hot, rumbling or popping noises caused by sediment buildup, visible rust on the tank or in the hot water, water pooling around the base of the heater, a leaking temperature & pressure relief valve, or utility bills that suddenly spike. If your heater is 10 years old or more and shows several of these symptoms, replacement is usually more cost-effective than repeated repairs.
What is the average life expectancy of a tank water heater in Tennessee’s climate?
With Lenoir City’s moderate winters and humid summers, a well-maintained gas or electric tank water heater typically lasts 8–12 years. Regular flushing to remove sediment, annual safety inspections, and replacing the anode rod every 3–5 years can push the service life toward the upper end of that range. Neglecting maintenance or having extra-hard water will shorten the unit’s life.
Are your plumbers certified and insured to work on gas and electric tank heaters?
Yes. Every technician on our team is state-licensed, fully insured, and trained in both gas and electrical safety codes. We carry general liability and workers’ compensation coverage for your protection, and we stay current with the latest International Plumbing Code (IPC), National Fuel Gas Code, and manufacturer-specific training so your warranty remains valid.
How long does it take to replace a standard residential tank water heater?
Most same-size change-outs take 2–4 hours from start to finish. This includes draining and disconnecting the old heater, upgrading the shut-off valves if needed, setting the new tank, reconnecting water, gas or electric lines, venting, pressure-testing for leaks, bringing the water up to temperature, and hauling away the old unit. Larger tanks, location constraints, or code upgrades (such as seismic strapping, expansion tanks, or new venting) can add additional time.
Do you offer energy-efficient or high-recovery tank options, and can they reduce my utility bills?
Absolutely. We install ENERGY STAR®-rated high-efficiency gas condensing tanks, UEF 0.70+ electric models with heat-trap fittings, and high-recovery commercial-grade units for families that run multiple showers. Upgrading from an older 0.58 EF heater to a modern high-efficiency model can cut water-heating costs by 10–20%, depending on usage. We’ll size the tank correctly, discuss available TVA or manufacturer rebates, and estimate payback so you can make an informed decision.