Gas Safe Registered
Gas Safe Registered | Plumbing | Lancing
Need a leaking tap fixed, a new boiler installed, or a full central-heating upgrade? HEP’s Gas Safe registered engineers bring decades of experience to homes and businesses across Lancing, combining meticulous workmanship with friendly, local service. From emergency call-outs to scheduled maintenance, we arrive on time, tidy up after ourselves and explain every step, so you know exactly what’s happening behind the pipework.
We understand that reliable plumbing means peace of mind. That’s why we use quality parts, follow the latest safety standards and offer transparent, up-front pricing—no hidden extras, ever. Whether it’s boosting your water pressure or future-proofing your heating system, trust HEP to keep your property safe, efficient and comfortably warm all year round.
FAQs
Why is it important to use a Gas Safe registered engineer in Lancing?
Using a Gas Safe registered engineer is a legal requirement for anyone working on gas appliances in the UK. Registration proves the engineer has the correct qualifications, up-to-date training, and insurance to work safely with gas. By choosing a registered engineer in Lancing, you protect your household from risks such as carbon-monoxide leaks, inefficient operation, and potential appliance failure. Always ask to see the engineer’s photo ID card or check their licence number on the Gas Safe Register before any work begins.
What gas and plumbing services do you offer in Lancing?
We provide a full range of domestic and light-commercial services, including: • Boiler installation, servicing and repair (natural gas & LPG) • Central-heating upgrades, radiator replacement and powerflushing • Gas hob, cooker and fire installation • Landlord safety inspections (CP12) • Leak detection and pipework repairs • Bathroom and kitchen plumbing, including taps, toilets and waste pipes • Emergency call-outs 24/7 for gas leaks, burst pipes and boiler breakdowns. If you need a service not listed above, just ask—our qualified team can usually help.
How quickly can you attend an emergency gas leak or burst pipe in Lancing?
Your safety is our top priority. We operate a dedicated 24-hour emergency helpline, and our on-call engineer aims to be on site within 60 minutes for addresses in Lancing and the surrounding BN15 postcode area. While you wait, we’ll guide you over the phone on how to turn off the gas supply or isolate the water to minimise damage and risk. There is no call-out charge for genuine gas emergencies; you only pay for the repair work once the situation is made safe.
Do you provide landlord Gas Safety Certificates (CP12) in Lancing?
Yes. Landlords are legally obliged to have every gas appliance, flue and pipework in their rental property inspected annually. Our Gas Safe registered engineers carry out the checks, test for combustion efficiency and carbon-monoxide leakage, and issue the CP12 certificate on the spot or by email the same day. We also send a reminder 11 months later so you never miss your renewal date. Multiple-property and letting-agent discounts are available.
How much does a boiler service or repair typically cost?
A standard annual boiler service in Lancing starts from £79 including VAT, which covers visual inspection, flue-gas analysis, safety checks and cleaning of key components. Repair costs vary with the fault: minor issues such as pressure loss or sensor replacement start around £95, while major parts (e.g., heat exchangers or pumps) range from £150–£350 plus labour. We always provide a fixed written quote before work begins, and all parts come with a manufacturer’s warranty. There are no hidden fees or weekend surcharges.
Are you insured and do you guarantee your work?
Absolutely. We carry £5 million public-liability insurance and £10 million employer’s-liability cover for complete peace of mind. All workmanship is guaranteed for 12 months, and most boilers we install include a manufacturer warranty of up to 10 years when serviced annually by our team. If any issue related to our work arises within the guarantee period, we will return promptly to rectify it free of charge.