Burst Pipe
Burst Pipe | Plumbing | Lancing
When a burst pipe turns your kitchen into a paddling pool, you need more than a wrench—you need a rapid-response team that knows Lancing’s streets as well as its water mains. HEP’s experienced engineers arrive fast, diagnose the break with precision equipment, and stop the flow before serious damage takes hold. We handle every material, from ageing copper to modern PEX, and our vans carry the parts to make most fixes on the first visit, saving you time and stress.
From emergency isolation and pipework repair to drying, dehumidifying, and follow-up advice, we keep you informed at each step and never spring hidden fees. Residents and businesses alike trust us for reliable, safety-first plumbing that gets life back to normal—usually before the kettle has time to cool. Reach out day or night and discover why HEP is Lancing’s first call when pipes burst and every minute counts.
FAQs
What should I do immediately when I discover a burst pipe in my Lancing home?
First, turn off your property’s main stop-cock; it’s usually found under the kitchen sink or where the water supply enters the building. Next, switch off the electrical supply to any areas being soaked to avoid shock risks. Open cold taps to drain the system and relieve pressure, then collect leaking water with buckets or towels to limit damage. Finally, call our 24/7 Lancing emergency plumbing line and let us know you have already isolated the water; we’ll dispatch a fully equipped engineer straight away.
How quickly can your emergency plumbers reach me in Lancing?
Because our team is based in and around West Sussex, our average response time to addresses in central Lancing is 30–45 minutes, traffic permitting. We operate a live GPS dispatch system, so the nearest available engineer is sent immediately after your call, even during nights, weekends and bank holidays. You’ll receive an ETA by SMS and updates if road conditions change.
Will you help with water-damage mitigation and insurance documentation?
Yes. As soon as the pipe is isolated or repaired, our plumbers can carry out water extraction, install temporary drying equipment and photograph the damage. We issue a detailed report describing the cause of the burst, the repair carried out, and the materials used—information insurers typically request. If required, we can liaise directly with your loss adjuster to streamline the claim.
How much does burst-pipe repair typically cost in Lancing?
Costs vary with pipe location, size, and the amount of water damage, but most straightforward repairs fall between £120 and £250, including parts. More complex jobs—such as repairs hidden behind tiled walls, under concrete floors or within central-heating systems—can range from £250 to £600. We always provide a transparent, fixed quotation before starting work and never add hidden call-out fees or weekend surcharges.
Can you locate hidden leaks without tearing up walls or floors?
Absolutely. We use non-invasive leak-detection technology—including thermal imaging cameras, acoustic listening devices and tracer gas—to pinpoint the burst with centimetre accuracy. This approach usually means we only need to make a small, targeted access hole, drastically reducing disruption, dust and reinstatement costs compared with traditional ‘search-and-destroy’ methods.
What preventative measures can I take to avoid future burst pipes?
• Insulate exposed pipes in lofts, garages and external walls with proper lagging. • Keep interior temperatures above 7 °C during cold spells; if you’re away, leave the heating on a low setting or install a smart thermostat. • Drain and isolate outdoor taps each autumn. • Fit a pressure-reducing valve if your mains pressure regularly exceeds 80 psi. • Arrange an annual plumbing inspection; our Lancing engineers check for early signs of corrosion, loose joints and limescale that weaken pipes over time.