Transparent Pricing

HEP PlumbingTransparent Pricing

Transparent Pricing | Tankless Water Heater Install | Plumbing | Lancing

Experience endless hot water in Lancing without the guesswork of surprise fees. At HEP’s Transparent Pricing Plumbing, our certified specialists handle every aspect of your tankless water heater install, from precise sizing and venting to flawless electrical and gas connections. You’ll know the total investment before we lift a wrench—no hidden labor mark-ups, no last-minute “extras,” just upfront, itemized pricing that lets you plan with confidence.

Switching to a tankless unit frees up valuable space, lowers energy bills, and delivers a continuous stream of hot water whenever you need it. Whether you’re replacing an aging tank or outfitting a new build, our team arrives on time, protects your home with clean work practices, and walks you through operation and maintenance before we leave. Choose HEP in Lancing and discover how transparent pricing turns a routine installation into a refreshingly stress-free experience.

FAQs

How is your transparent pricing structured for tankless water heater installation in Lancing?

Our pricing is completely itemised before any work begins. You will receive a digital quote that lists labour, the cost of the tankless unit, required fittings, any optional accessories (recirculation pump, water softener, etc.), disposal fees, and VAT as separate line items. The price you approve is the price you pay—there are no hidden call-out charges, weekend premiums, or mark-ups added on the day of installation.

What is the average cost range for installing a tankless water heater, and what factors can change the price?

For most properties in Lancing, a full turn-key installation falls between £1,850 and £2,800 including VAT. Variation depends on (1) the heater’s capacity (flow rate), (2) whether gas, LPG, or electric is required, (3) distance from the mains/gas line to the new unit, (4) the need for upgraded venting or an electrical circuit, and (5) optional extras such as scale-inhibitor filters. We will survey the property for free so the quote reflects the exact conditions of your home.

How long does a typical tankless water heater installation take, and will I be without hot water during that time?

A straightforward replacement of a conventional cylinder with a tankless unit usually requires 4–6 hours. Complex rerouting of pipework or venting can extend the job to a full day. Your old water heater remains operational until we are ready to switch over, limiting hot-water downtime to roughly 30–60 minutes while connections are finalised and the system is commissioned.

Does the quoted price include removal of my old storage tank, disposal fees, and all required parts?

Yes. Our transparent pricing is all-inclusive: safe disconnection of the old heater, eco-responsible disposal, new isolation valves, pressure relief valve, condensate drain, venting kit, electrical isolator (if needed), and complete commissioning paperwork are covered. You will not be asked to source additional parts or pay third-party disposal charges.

Do I need planning permission or a gas/plumbing permit in Lancing, and do you arrange it?

Most tankless replacements fall under ‘like-for-like’ improvements and do not require planning permission, but gas installations must be notified to Building Control. Because we are Gas Safe and NIC EIC registered, we handle all notifications and issue the Building Regulations compliance certificate on your behalf at no extra cost.

What warranties and post-installation service do you provide, and how can I schedule maintenance?

All units we supply come with a manufacturer’s parts warranty of 5–12 years (model dependent) and a 2-year labour warranty from Transparent Pricing Plumbing. Annual descaling and safety checks are recommended to keep the warranty valid. We send you a reminder each year, and you can book your service online or by calling our Lancing office; maintenance visits are priced at a flat £95 plus consumables.

HEP Plumbing
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(423) 228-7696