Background-checked Technicians
Background-checked Technicians | Tank Water Heater | Plumbing | Lancing
When your hot showers fizzle or your utility bills spike, you need more than a quick fix—you need a neighbor you can trust. HEP’s fully background-checked technicians arrive in clearly marked vans, ready to diagnose, repair, or replace your tank water heater with precision and courtesy. We respect your Lancing home like it’s our own, laying down protective mats, explaining every option in plain English, and providing upfront prices before a single wrench turns.
From emergency leak response at 2 a.m. to energy-saving upgrades that keep morning showers steamy, our licensed pros combine small-town friendliness with big-time expertise. Backed by industry-leading warranties and a 100% satisfaction guarantee, we turn hot-water hassles into lasting comfort—so you can get back to life in Lancing without missing a beat.
FAQs
What types of tank water heaters do your background-checked technicians install in Lancing?
Our team installs and services both gas-fired and electric storage tank water heaters ranging from 30 to 120 gallons. We work with leading brands such as Rheem, Bradford White, A.O. Smith, and Worcester Bosch, and can recommend standard-efficiency or high-efficiency (condensing) models based on your household’s hot-water demand, energy source, and budget.
How fast can you schedule a tank water heater repair in the Lancing area?
Because we keep fully stocked service vans in and around Lancing, most customers are scheduled the same day they call. Emergency no-hot-water situations are prioritized, and our 24/7 dispatch can often have a background-checked technician at your door within 2 hours.
Are your plumbing technicians licensed, insured, and background-checked?
Yes. Every technician holds a City & Guilds Level 2 (or higher) plumbing qualification, carries full public liability insurance, and passes a third-party criminal background check before joining our team. We also perform annual drug screening and ongoing safety training for complete customer peace of mind.
What warning signs suggest it’s time to replace—rather than repair—my tank water heater?
You should consider replacement if your unit is over 10–12 years old, produces rusty or discoloured water, shows visible tank corrosion or leaks, emits rumbling or popping noises even after flushing, or struggles to maintain water temperature. Frequent repairs that add up to more than 50 % of the cost of a new heater are another strong indicator.
Do you offer preventive maintenance plans for tank water heaters, and what do they include?
Yes. Our annual maintenance package includes a complete safety inspection, temperature-pressure relief (TPR) valve test, anode-rod assessment, sediment flush, thermostat calibration, leak check, and written performance report. Regular maintenance helps extend tank life, improves efficiency, and keeps most manufacturer warranties valid.
How much does a typical tank water heater installation cost in Lancing, and do you offer financing?
Standard 40- to 50-gallon electric installations start around £750, while similar-sized gas units begin at roughly £950, including removal of the old heater and all labour, parts, and compliance certificates. Prices vary with capacity, efficiency rating, venting requirements, and any necessary plumbing upgrades. We partner with finance providers to offer 0 % APR plans for up to 12 months and low-interest options up to 60 months, subject to credit approval.