- HEP Plumbing
- Workmanship Guarantee

Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing | Lancing
When your sink suddenly turns into a noisy, smelly stand-still, Lancing homeowners know it’s time to call HEP for expert garbage disposal repair. Our licensed, local plumbers arrive fast, armed with replacement parts and the know-how to diagnose jams, leaks, or worn-out motors in minutes. We tidy up as we work, respect your home like it’s our own, and explain every fix so you’re never left guessing.
What sets HEP apart is our rock-solid workmanship guarantee: if anything we repaired falters due to labor within the covered period, we’ll return and make it right—at no extra cost. From restoring smooth drains to extending the life of your disposal, we back every turn of the wrench with integrity, transparency, and small-town courtesy. Call or book online today and put the grind behind you.
FAQs
What kinds of garbage-disposal problems can your Lancing plumbers repair?
Our qualified engineers can resolve almost any disposal fault, including jammed or humming units, leaks from the body or sink flange, bad odours, clogged discharge lines, repeated tripping of the reset button, and electrical connection issues. We work on all major brands installed in UK kitchens, and we carry common replacement parts on the van so most repairs are completed in a single visit.
What does your workmanship guarantee cover?
Every garbage-disposal repair we carry out in Lancing is backed by a 12-month workmanship guarantee. If the fault we repaired re-occurs or any component we supplied fails within that period, we will return promptly to fix it at no extra charge for labour or parts. The guarantee is fully transferable to new homeowners and comes in addition to any manufacturer warranty that may still be in force.
How do I know whether I need a repair or a full replacement?
Our technician will inspect the unit, test its motor, seals, and wiring, and then explain your options in plain language. If the disposal is less than 8–10 years old and the motor windings and chamber are sound, a repair is usually more economical. If the motor is burnt out, the grinding plate is cracked, or the unit is older and inefficient, we will recommend replacement and provide fixed prices for both standard- and high-performance models. You can then decide what suits your budget.
How long will the repair take and will my kitchen sink be out of use?
Most garbage-disposal repairs take 30–90 minutes. During the repair your sink will be temporarily out of service, but we protect the work area with mats and clear everything away afterward. If a replacement unit is required, fitting and testing usually take about two hours. We aim to schedule work at a convenient time so disruption to your cooking or cleaning routine is minimal.
What will the service cost and do you offer upfront pricing?
Yes. After diagnosing the problem we give you a fixed, written quote that covers labour, parts, and VAT—there are no hidden fees or call-out charges. Basic repairs such as jam removal or wiring replacement typically start at £89, while more involved jobs like motor changes range from £120–£170. If a new disposal is needed, we supply mid-range models from £189 fully fitted, backed by both the manufacturer warranty and our workmanship guarantee.
How quickly can you attend my property in Lancing and how do I book?
We provide same-day emergency call-outs throughout Lancing and the surrounding BN15 postcode when you phone before 2 pm. Non-urgent appointments can usually be arranged within 24–48 hours, including evenings and Saturday slots. To book, call our local number, fill in the online enquiry form, or send us a WhatsApp message with photos of the unit—the office will confirm your time window immediately and text you tracking details when the engineer is en route.