- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Plumbing | Lake City
When a burst pipe wakes you in the middle of the night or a stubborn drain slows your day to a crawl, you want a team that shows up fast, treats your home with respect, and fixes the problem the first time. HEP’s licensed plumbers bring decades of experience to Lake City, combining cutting-edge tools with the neighborly service you’d expect from a local crew. From water heater repairs and leak detection to complete bathroom renovations, we tackle every project with transparent pricing and a satisfaction guarantee that’s as rock-solid as our workmanship.
Choosing HEP means partnering with professionals who believe great service extends beyond the wrench. We arrive in fully stocked trucks, explain every option in plain English, and leave the workspace cleaner than we found it—because your comfort and safety matter. Whether you’re facing an emergency or planning ahead, trust our team to keep your plumbing running smoothly so you can get back to what matters most.
FAQs
What plumbing services do your licensed plumbers offer in Lake City?
Our Lake City team is equipped to handle everything from simple faucet repairs to full-scale repipes. Core services include leak detection and repair, water-heater installation and maintenance (tankless and traditional), drain cleaning and hydro-jetting, sewer line inspection and replacement, bathroom and kitchen fixture upgrades, backflow prevention testing, and new construction or remodel rough-ins. If water flows through it, we service, install, or replace it.
Are your plumbers fully licensed and insured?
Yes. Every field technician who enters your home or business holds a current State of Florida plumbing license and completes annual continuing-education courses. The company also carries full general liability and workers’ compensation coverage, so you are protected from liability in the rare event of an on-site accident.
Do you offer emergency plumbing services in Lake City?
Absolutely. We have a 24/7 on-call rotation, including weekends and holidays. When you call our emergency line, a live dispatcher will contact the nearest available technician, who will typically arrive at any Lake City address within 60–90 minutes. Our service vans are stocked with common repair parts to resolve most issues on the first visit.
How soon can you schedule a non-emergency service call?
For routine jobs we offer same-day or next-day appointments Monday through Saturday. You can choose a two-hour arrival window, and we send text or phone updates when the technician is en route. Larger projects such as water-heater replacements, remodels, or sewer line work are usually scheduled within 2–5 business days after an on-site estimate is approved.
What are your pricing and payment options?
We provide upfront, flat-rate quotes before any work begins, so you know the total cost—not an hourly estimate. Our pricing factors in parts, labor, and permit fees (when required by Columbia County). We accept cash, checks, all major credit cards, and offer 0% financing for qualified customers on projects over $500. Seniors, first responders, and military members receive a 10% discount on labor.
Do you guarantee your workmanship and parts?
Yes. All labor carries a one-year workmanship warranty, and most fixtures or appliances we supply include manufacturer warranties ranging from one year to lifetime coverage. If a repair we performed fails within the warranty period, we will return promptly and make it right at no additional cost. Extended service agreements are also available for water heaters and whole-house filtration systems.