- HEP Plumbing
- Water Softeners

Water Softeners
Water Softeners | Water Purification | Plumbing | Lake City
Tired of battling hard water spots, metallic tastes, and limescale build-up in your Lake City home? HEP’s seasoned plumbing pros pair advanced softening systems with proven water purification solutions to banish excess minerals, chlorine, and lingering contaminants. From the moment we test your tap to the final turn of the wrench, our team custom-fits equipment that safeguards pipes and appliances, leaves laundry softer, and delivers crystal-clear water straight from every faucet.
Because we’re locals, we know Lake City’s unique water profile and stock the filters, resins, and smart valves that tackle it head-on. Expect transparent pricing, prompt installations, and 24/7 support backed by decades of experience. Ready to taste the difference? Call HEP today and discover how seamless, whole-home water purification can elevate everyday living.
FAQs
Why do I need a water softener in Lake City?
Municipal and well water in the greater Lake City area typically test between 10–15 grains per gallon (gpg) of hardness—well above the 7 gpg threshold where scale and soap scum become a nuisance. A properly sized water softener removes the excess calcium and magnesium, preventing scale buildup in pipes, water heaters, and appliances, extending their life, and giving you cleaner dishes, softer laundry, and healthier-feeling skin and hair.
How does a conventional salt-based water softener work?
Inside the softener’s mineral tank is a resin bed covered with tiny beads that carry a negative charge. As hard water passes through, positively charged hardness ions (calcium and magnesium) cling to the beads and are exchanged for sodium (or potassium) ions. When the resin becomes saturated with hardness ions, the system automatically regenerates by flushing a brine solution through the tank, washing the hardness minerals down the drain and recharging the resin for the next cycle.
What size water softener does my Lake City home need?
Sizing depends on three factors: (1) the hardness level of your incoming water, (2) the number of people in your household, and (3) daily water use. Multiply your hardness (gpg) by the estimated gallons used per day (average 75 gallons per person) to get “grains per day” that must be removed. For example, a family of four at 12 gpg uses about 3,600 grains per day. To maximize efficiency, we typically recommend a 32,000-grain unit for 1–3 residents, 40,000–48,000 grains for 4–6 residents, and larger twin-tank or commercial units for big households or light commercial sites. Our technicians perform an on-site water test and flow-rate check to confirm the right capacity.
Will a softener remove iron, sulfur, or other contaminants, or do I need additional purification?
A softener’s ion-exchange resin is excellent at removing calcium and magnesium but only captures trace amounts of clear-water (ferrous) iron. It will not eliminate sulfur odors, manganese staining, chloramines, bacteria, or dissolved solids such as nitrates. If your Lake City well or municipal supply has these issues, we can integrate dedicated iron filters, activated carbon filters, UV disinfection, or whole-house reverse-osmosis (RO) systems in series with the softener to give you complete treatment.
How often do I have to add salt and service the system?
Salt consumption depends on unit size, hardness level, water use, and regeneration settings. Most Lake City homeowners add 40 lb of solar or pellet salt every 4–6 weeks. High-efficiency models may go 2–3 months between refills. Beyond keeping the brine tank at least one-third full, schedule an annual tune-up where we: • sanitize the resin and brine tanks, • check valve seals and injectors, • adjust programming for seasonal changes, and • test water hardness to ensure the softener is working optimally. With routine care, quality softeners last 15–20 years.
What is the difference between salt-based softeners, salt-free conditioners, and reverse-osmosis systems, and which do you install?
• Salt-based softeners (ion exchange) physically remove hardness minerals and give you true soft water—best for scale prevention and soap efficiency. • Salt-free “conditioners” (template-assisted crystallization or TAC) do not remove minerals; they convert them into a crystal form that is less likely to stick. They work well for moderate hardness (<10 gpg) and require no salt or drain line, but they don’t provide the silky feel or cleaning benefits of soft water. • Reverse-osmosis (RO) forces water through a semi-permeable membrane, rejecting up to 99 % of total dissolved solids, including sodium introduced by a softener. RO is usually installed at the kitchen sink for drinking and cooking, or whole-house when ultra-pure water is needed. We carry and service all three technologies and help you choose the combination that meets your water chemistry, sustainability preferences, and budget.