- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | La Follette
When your home in La Follette needs reliable hot water, trust HEP’s licensed plumbers to keep things flowing with a properly installed or serviced tank water heater. Our team has spent decades working with every brand and capacity, so we know how to match the perfect unit to your family’s size, budget, and energy-efficiency goals. From precise sizing calculations and speedy installations to annual flushes that extend the life of your tank, we handle each step with the craftsmanship and courtesy you expect from East Tennessee’s most trusted home-service pros.
Should you suddenly find yourself with lukewarm showers, odd rumbling noises, or a puddle under the heater, one call to HEP brings a fully stocked service van to your driveway—often the same day. We’ll diagnose the issue on the spot, quote transparent pricing, and finish the repair or replacement fast, so you can get back to your routine without surprise costs or repeat visits. Hot water whenever you need it, backed by friendly experts who stand behind their work—that’s the HEP promise.
FAQs
How long should a traditional tank water heater last in La Follette homes?
With proper installation and routine maintenance, most glass-lined tank water heaters in La Follette last 8–12 years. Factors such as our region’s moderately hard water, the unit’s anode rod condition, and whether the tank is flushed annually all influence life expectancy. Our licensed plumbers inspect the anode rod, temperature-pressure relief valve, and burner or elements each year to help your heater reach or even exceed its expected lifespan.
What signs indicate I need to repair or replace my tank water heater?
Common warning signs include rusty or discolored hot water, rumbling or popping noises, water pooling at the base of the tank, a drop in available hot-water volume, or inconsistent water temperatures. In La Follette, sediment buildup from mineral-rich water is a frequent culprit. If the tank itself is leaking, replacement is the only safe option; if it’s a component such as the thermostat, element, or gas valve, our licensed plumbers can usually repair it the same day.
Should I choose a gas or electric tank water heater for my La Follette property?
Both options work well here. Gas units heat water faster and often cost less to operate if you already have natural gas or propane service. Electric models are typically cheaper to buy, easier to install, and a good fit for homes without gas lines. We evaluate your home’s energy sources, hot-water demand, and venting possibilities, then recommend the most cost-effective and energy-efficient model for your situation.
How often does a tank water heater need maintenance, and can your licensed plumbers handle it?
Manufacturers recommend professional maintenance once a year. Our plumbers drain and flush the tank to remove sediment, inspect and replace the anode rod if needed, test the temperature-pressure relief valve, check gas combustion or electrical connections, and calibrate the thermostat. Regular service improves efficiency, prevents premature corrosion, and keeps your warranty valid.
Do I need a permit for water heater replacement in La Follette, and will you take care of the paperwork?
Yes. Campbell County and the City of La Follette require a plumbing permit and, for gas units, a mechanical permit to ensure the installation meets Tennessee code. As licensed plumbing contractors, we pull all necessary permits, schedule inspections, and provide you with completion documentation, so you don’t have to worry about compliance or fines.
How can I make my new tank water heater more energy-efficient and lower utility bills?
Choose a properly sized, high-efficiency model with a Uniform Energy Factor (UEF) above 0.64 for gas and 0.92 for electric units. Add an insulated hot-water blanket if the tank’s R-value is below 24 and install heat-trap nipples on the inlet and outlet. Keeping the thermostat at 120 °F, insulating the first six feet of hot-water piping, and scheduling annual maintenance can reduce energy consumption by up to 15 %. Our team can implement all of these upgrades during installation.