Sewer Backups
Sewer Backups | Emergency Plumbing | Plumbing | La Follette
When a sewer line rebels in the middle of the night, every minute counts. HEP’s licensed technicians arrive fast in La Follette with camera inspections, powerful jetting equipment, and the parts to stop overflows on the spot. From tree-root intrusions to collapsed pipes, we diagnose, clear, and sanitize so your home or business can get back to normal without the lingering odor—or the health hazards—that backups leave behind.
Call us anytime; our dispatchers are on duty 24/7 because sewer disasters don’t clock out. One quick phone call connects you to real, local experts who live here, drive fully stocked trucks, and back every repair with a no-surprise guarantee. When you need emergency plumbing that’s prompt, transparent, and built to last, trust the team La Follette has relied on for decades—trust HEP.
FAQs
What should I do first if I experience a sewer backup in my La Follette home?
Immediately stop running any water or flushing toilets to prevent additional wastewater from entering the system. Shut off electrical power to affected areas if it is safe to do so, keep people and pets away from the contaminated water, and call our 24/7 emergency plumbing line. While you wait for our technicians, avoid contact with the backup to reduce health risks from bacteria and viruses.
Are sewer backups considered a plumbing emergency, and how quickly can your team respond in La Follette?
Yes—any sewer backup is an emergency because it can cause extensive property damage, create health hazards, and disrupt essential household functions. Our La Follette-based emergency crew is on call day and night, 365 days a year. In most cases we can arrive within 60 minutes of your call, fully equipped to assess and start remediation immediately.
What are common causes of sewer backups in the La Follette area?
Local backups are often triggered by tree-root intrusion in older clay or cast-iron sewer lines, grease buildup from kitchen drains, flushed wipes or hygiene products, collapsed or bellied pipes, and heavy rain infiltrating the combined sewer system. Aging infrastructure in certain La Follette neighborhoods can also increase the likelihood of blockages and structural failures.
How is a sewer backup diagnosed and cleared by your emergency plumbers?
Our technicians begin with a visual inspection and, when possible, a camera inspection of the main sewer line to pinpoint the blockage or structural defect. Depending on the findings, we may use high-pressure hydro-jetting to scour grease or sludge, mechanical augers to cut through roots, or trenchless pipe-patching technologies for cracks and breaks. We finish by sanitizing affected areas and providing a written report of the root cause and any needed long-term repairs.
Does homeowners insurance cover sewer backup repairs in La Follette?
Standard homeowners policies usually exclude sewer backup damage, but many carriers offer an affordable sewer-backup endorsement that adds coverage for cleanup, structural repairs, and replacement of damaged belongings. We recommend reviewing your policy or speaking with your agent. Our team can supply detailed invoices and inspection reports to support any insurance claim you file.
How can I prevent future sewer backups after the emergency is resolved?
Schedule annual or semi-annual sewer line inspections, avoid pouring grease or oil down drains, flush only toilet paper, install a backwater valve if your property is prone to municipal surcharging, and consider root-control treatments for mature trees near the sewer lateral. We offer maintenance plans for La Follette homeowners that include discounted jetting services and priority emergency response.