- HEP Plumbing
- Background-checked Plumbers

Background-checked Plumbers
Background-checked Plumbers | Plumbing | Kodak
When a burst pipe ruins your morning in Kodak, you don’t want just anyone poking around behind your walls—you want a friendly, vetted professional who shows up on time, explains the fix in plain English, and leaves your home cleaner than they found it. Every HEP technician passes a rigorous background check and arrives in a fully stocked truck, ready to tackle leaks, clogs, water-heater surprises, and the everyday mysteries of plumbing with skill and courtesy.
From scheduled maintenance to midnight emergencies, our local team treats customers like neighbors because, well, we are. Up-front pricing, tidy workmanship, and a 100% satisfaction guarantee mean you can get back to enjoying the Smoky Mountain pace of life instead of worrying about your pipes. Choose HEP, and feel the peace of mind that comes from hiring Kodak’s most trusted pros.
FAQs
What plumbing services do your background-checked plumbers offer in Kodak?
Our team handles the full spectrum of residential and light-commercial plumbing needs in Kodak, TN, including leak detection and repair, drain cleaning, water-heater installation and maintenance, sewer line inspection and replacement, fixture upgrades, and emergency repairs. Every plumber we send is vetted, licensed, and equipped with modern diagnostic tools to solve problems quickly and cleanly.
What does “background-checked plumber” mean for customers?
It means every technician has passed a comprehensive screening that includes criminal history, drug testing, driving record verification, license confirmation, and employment reference checks. We repeat these checks on a scheduled basis, so you can feel safe inviting our plumbers into your home or business.
How fast can you respond to an emergency plumbing issue in Kodak?
We maintain a 24/7 on-call rotation with technicians stationed in or near Kodak. Most emergencies are answered within 60–90 minutes, and many after-hours calls are handled even sooner. When you call, our dispatcher can give you a live ETA based on GPS tracking of the closest available plumber.
Are your plumbers licensed and insured in Tennessee?
Yes. Every plumber on our roster holds a current State of Tennessee Journeyman or Master Plumbing License, and the company carries full general liability, workers’ compensation, and commercial auto coverage. Proof of insurance and license numbers are available upon request.
Do you provide upfront pricing and free estimates?
Absolutely. After diagnosing the issue, your plumber will present a written or digital estimate that lists all parts, labor, and any optional upgrades. You approve the price before work begins, and there are no hidden fees. For larger projects, we’re happy to provide complimentary on-site consultations and multiple bid options.
How do I schedule service, and what nearby areas do you cover?
You can book an appointment by phone, through our website form, or via our mobile app—24 hours a day. While our shop is based in Kodak, we regularly serve customers throughout Sevier County and neighboring communities such as Sevierville, Pigeon Forge, Jefferson City, Dandridge, and Strawberry Plains.