Workmanship Warranty
Workmanship Warranty | Toilet Upgrades and Replacements | Plumbing | Kodak
From wobbly seats to water-wasting flushes, outdated toilets can be a daily irritation—and a hidden drain on your wallet. HEP’s licensed plumbers in Kodak bring craftsmanship, courtesy, and a rock-solid workmanship warranty to every call, turning those frustrations into a swift, mess-free makeover. We handle everything from eco-friendly models that slash your water bill to comfort-height designs that make every visit easier, all installed with the same care we’d give our own homes.
When you choose HEP for toilet upgrades and replacements, you’re not just getting new porcelain; you’re getting peace of mind. Our warranty backs every seal, bolt, and connection, so you can relax knowing your bathroom’s most-used fixture is built to last. Call today, and discover how a simple swap can freshen your space, boost efficiency, and add lasting value to your Kodak home.
FAQs
What does your workmanship warranty cover for toilet upgrades and replacements in Kodak?
Our workmanship warranty guarantees that all labor associated with your toilet upgrade or replacement—including removal of the old unit, installation of the new toilet, sealing, supply-line connections, and testing—will be free from defects caused by poor installation practices. If any issue arises that can be traced back to our workmanship rather than the toilet itself or normal wear, we will return and correct it at no cost to you.
How long is the workmanship warranty valid after my new toilet is installed?
We provide a full 2-year workmanship warranty on every toilet upgrade or replacement completed in Kodak. During this period, any labor-related problem (loose fittings, leaks at the base, improper alignment, etc.) that results from our installation will be repaired or reinstalled free of charge.
Does the warranty cover the toilet fixture and parts as well as the labor?
The workmanship warranty specifically covers labor. Your toilet fixture and parts are protected by the manufacturer’s product warranty, which often ranges from 1 to 10 years depending on the model. We will assist you in processing any manufacturer claims, but material failures such as cracked tanks or defective flushing mechanisms fall under the product warranty, not our workmanship guarantee.
What common installation issues are excluded from the warranty?
Damage or leaks caused by misuse, chemical drain cleaners, flooding, frozen pipes, or any modifications made by non-licensed individuals after installation are not covered. Additionally, issues tied to pre-existing plumbing problems (corroded supply lines, failing shut-off valves, or deteriorated flange supports) that were not addressed during the original service are excluded unless we specifically repaired them as part of the upgrade.
How do I request warranty service if I notice a problem with my toilet?
Simply call our Kodak office or submit a service request via our website. Provide your original service date and a brief description of the issue. We prioritize warranty calls and will schedule a technician—usually within 48 hours—to inspect and, if the problem is workmanship-related, repair it immediately. There is no trip charge or labor fee for covered warranty work.
Will using another plumber or attempting DIY repairs void my workmanship warranty?
Yes. Our warranty requires that any adjustments or repairs to the installed toilet be performed by our licensed technicians. Unauthorized work can compromise the installation and void the warranty, so please contact us first if you experience any concerns or wish to make changes.