- HEP Plumbing
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Toilet Upgrades and Replacements | Plumbing | Kodak
Imagine flushing away surprise costs along with your old, inefficient commode. HEP’s up-front pricing plumbing means you’ll know the exact investment for any of our toilet upgrades and replacements before we ever pick up a wrench. From low-flow models that cut water bills to comfort-height designs that make every visit easier, our licensed plumbers arrive with fully stocked trucks, transparent quotes, and a 100% satisfaction guarantee—all right here in Kodak.
Whether you’re remodeling a powder room or dealing with a leaky, past-its-prime throne, we handle removal, installation, disposal, and meticulous cleanup in a single visit. Count on friendly service, factory-authorized parts, and scheduling that works around your day, so the only thing left behind is a perfectly functioning toilet and a smile on your face.
FAQs
What does “up-front pricing” mean for my toilet upgrade or replacement in Kodak?
Up-front pricing means you know the exact cost of the project before any work begins. After a brief on-site evaluation, our plumber gives you a written, flat-rate quote that includes the new toilet, all necessary supplies, labor, haul-away of the old unit, and local sales tax. There are no hourly charges or hidden fees; the amount you approve is the amount you pay—even if the job takes longer than expected.
How can I tell whether I should repair my existing toilet or replace it?
Replacement usually makes sense when a toilet is more than 15–20 years old, has hairline cracks in the tank or bowl, rocks at the base, needs frequent plunging, sweats or leaks, or wastes water at 3.5 gallons per flush (gpf) or more. During our visit we inspect the flush valve, fill valve, wax seal, flange, and water pressure. If a cost-effective repair will safely extend the life of the toilet, we’ll quote that option; if not, we’ll recommend a replacement and explain why.
What toilet models do you offer for upgrades?
We stock and can special-order a full line of WaterSense-certified 1.28 gpf and dual-flush toilets from Kohler, American Standard, Toto, and Gerber. Choices include comfort-height (ADA 17–19 in.) bowls, round or elongated seats, one-piece skirted designs for easy cleaning, and insulated tanks to prevent condensation. If you have specific color or style requirements, we’ll discuss lead times and provide an up-front quote for any custom fixtures.
How long will a toilet replacement take and will my water be shut off?
Most standard swaps—remove old toilet, inspect flange, replace shut-off valve if needed, set new toilet, level, caulk, and test—take 2–3 hours. Your home’s main water is off for only 15–30 minutes while we disconnect and reconnect the supply line. We protect flooring with drop cloths and shoe covers, and we vacuum the work area before we leave.
Do I need a permit for a toilet replacement in Kodak, and do you handle code compliance?
A straight ‘like-for-like’ toilet change in Kodak/Sevier County typically does not require a building permit. If the job involves relocating the drain, altering venting, or modifying the water supply, a permit and inspection may be necessary. We stay current with local plumbing codes, obtain any required permits on your behalf, and schedule inspections when applicable so your project is fully compliant.
What kind of warranty or guarantee do you provide?
Most of our toilets carry a manufacturer’s porcelain warranty of 1–5 years and a lifetime warranty on the vitreous china against structural defects. We back our workmanship with a one-year labor guarantee: if any installation-related issue arises within 12 months, we’ll fix it at no charge. We also register your new toilet with the manufacturer to ensure you receive full coverage and any future recall notices.