Emergency Plumbers
Emergency Plumbers | Emergency Plumbing | Plumbing | Kodak
Plumbing disasters don’t wait for business hours, and neither do we. When a pipe bursts at midnight or your water heater quits on the weekend, HEP’s emergency plumbers arrive fast, fully equipped, and ready to protect your Kodak home from costly damage. Our licensed technicians know the local water systems inside and out, so they can pinpoint the problem quickly, walk you through the solution, and get the water flowing the right way again—all while treating your home with the respect it deserves.
From leak detection to sewer backups, every service call is backed by transparent pricing, rock-solid guarantees, and real, friendly people on the other end of the phone. When minutes matter, trust the Kodak team that’s been standing by 24/7 for more than two decades—call HEP’s experts for reliable emergency plumbing that turns stress into relief.
FAQs
How quickly can your emergency plumbers reach my property in Kodak?
Because our technicians are already stationed throughout Kodak and the surrounding Sevier County area, we can usually be on-site within 30–60 minutes of your call. As soon as you contact us, our dispatcher uses GPS tracking to locate the closest licensed plumber and sends them straight to your address. In rare cases—such as extreme weather or if you live in a remote mountain location—arrival may take a little longer, but we will always give you a real-time ETA and keep you updated until help arrives.
Are you really available 24/7, even on weekends and holidays?
Yes. Plumbing disasters don’t wait for business hours, so neither do we. Our emergency hotline is staffed 24 hours a day, 7 days a week, 365 days a year—including Thanksgiving, Christmas, and every other holiday. When you call, you’ll speak with a live local representative who can dispatch a licensed plumber immediately, no matter if it’s 3 a.m. on a Sunday or New Year’s afternoon.
What kinds of plumbing emergencies do you handle?
We handle any situation that poses an immediate threat to your property or safety, including: • Burst, frozen, or leaking pipes • Sewer line backups and overflowing toilets • Water heater failures and leaks • Gas line leaks on water-heater or appliance connections • Major drain clogs causing flooding • Failed sump pumps or sewage ejectors • Low- or no-water pressure that interrupts critical operations If you’re unsure whether your problem is an emergency, call us anyway; we’ll walk you through the symptoms and let you know if an urgent visit is recommended.
Do emergency plumbing visits cost more than regular appointments?
We believe in transparent, upfront pricing. There is a small emergency service fee that covers the additional staffing required to keep our team on call 24/7. Before a plumber is dispatched, we tell you the exact diagnostic charge and any after-hours surcharge, so there are no surprises. Once on-site, the technician provides a written, flat-rate estimate for the repair before any work begins. If you approve the quote, the diagnostic fee is applied toward the repair. We also accept all major credit cards and offer financing for larger jobs.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve—usually located where the water line enters the house or near the water meter—to stop additional flooding. 2. If the leak is localized (e.g., under a sink), close the fixture’s individual shut-off valve. 3. Turn off electricity to any affected area if water is near outlets or appliances. 4. Open faucets and flush toilets once to drain remaining water from the lines. 5. Mop up or place towels around standing water to limit damage and reduce slip hazards. 6. Do NOT use chemical drain cleaners or attempt complex repairs; improper handling can worsen the problem or void warranties. 7. Keep our dispatcher informed of any changes until the technician arrives.
Are your emergency plumbers licensed, insured, and do you guarantee the work?
Absolutely. Every field technician holds a current Tennessee state plumbing license, carries at least $1 million in general liability insurance, and has passed a background check. We follow all local Kodak building codes and obtain any permits required for major repairs. All emergency repairs come with a minimum one-year parts-and-labor warranty, and many products (such as water heaters or sump pumps) include extended manufacturer warranties. If a covered issue reappears within the warranty period, we will return promptly at no additional cost to make it right.