Priority Dispatch
Priority Dispatch | Commercial Plumbing | Plumbing | Kodak
When a restroom backs up during the lunch rush or a production line sinks stop flowing, Kodak businesses can’t wait for a plumber who “will try to fit you in.” HEP’s Priority Dispatch team treats every call like it’s mission-critical, mobilizing licensed technicians, fully stocked trucks, and real-time GPS routing so help arrives fast. From high-rise hotels to mom-and-pop storefronts, we diagnose, repair, and replace with minimal downtime, transparent pricing, and the courteous professionalism your customers expect.
Whether you need preventive jetting, water heater installation, or a complete restroom remodel, our certified specialists understand the demands of commercial plumbing and the local codes that keep your doors open. Discover why so many East Tennessee property managers make one call—to HEP—and get plumbing, electrical, and HVAC solutions in a single, streamlined visit. We’re on standby 24/7, so your operations never have to hit pause.
FAQs
What types of commercial properties does Priority Dispatch Plumbing service in Kodak?
Our team is equipped to handle plumbing systems in virtually every kind of commercial setting found in the Kodak area, including restaurants, retail stores, hotels, multi-tenant office buildings, manufacturing plants, schools, medical and dental clinics, and warehouse/industrial facilities. Whether you have a simple restroom repair or an intricate process-piping project, we have the personnel, tools, and code knowledge to keep your business running smoothly.
Do you provide 24/7 emergency plumbing service for businesses?
Yes. Priority Dispatch Plumbing maintains a live dispatch line 24 hours a day, 365 days a year. When you call with an emergency—such as a burst pipe, sewer backup, or gas leak—we immediately assign the closest on-call technician. In most parts of Kodak and greater Sevier County, we can have a licensed plumber on-site within 60 minutes. Our service vehicles are stocked with commercial-grade parts so we can complete most repairs in a single visit and help you avoid costly downtime.
Are your plumbers properly licensed and insured for commercial work in Tennessee?
Absolutely. Every field technician holds a Tennessee journeyman or master plumbing license, and Priority Dispatch Plumbing carries a state Mechanical/Plumbing Contractor license for larger projects. We are fully bonded and maintain $2 million in general liability and workers’ compensation coverage. Our crews receive ongoing OSHA safety training and are qualified to work in confined spaces, on lifts, and in food-service environments that require special sanitation protocols.
How soon can I schedule non-emergency service or a project estimate?
For routine service calls we typically offer same-day or next-day appointments. If your business has strict operating hours, we can arrange early-morning, evening, or weekend slots to minimize disruption. For larger projects—such as water heater replacements, backflow installations, or tenant build-outs—we can usually provide an on-site consultation and written proposal within 24–48 hours of your initial request.
Do you offer preventative maintenance programs for Kodak businesses?
Yes. Preventative maintenance is one of the best investments a facility manager can make. Our customizable PM plans can include annual or semi-annual system inspections, hydro-jetting of drain lines, water heater flushing, backflow prevention testing, grease trap cleaning, and thermal imaging to locate hidden leaks. We document every visit and provide a detailed report so you can stay compliant with local health and safety codes while extending the lifespan of your plumbing infrastructure.
How is your commercial plumbing work priced, and will I receive a written estimate?
We provide transparent, up-front pricing. After diagnosing the issue—or reviewing your project scope—we supply a detailed, itemized estimate that outlines labor, materials, and any permit fees. Most service work is charged at a flat rate, while larger remodels or installations can be quoted on a fixed-bid or time-and-material basis, depending on your preference. No work begins without your signed approval, and there are never surprise charges on the final invoice. We accept major credit cards, checks, and purchase orders, and can set up net-30 terms for qualified commercial accounts.