- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Water Purification | Plumbing | Knoxville
In Knoxville, nothing beats turning on the tap and seeing crystal-clear water you can trust. HEP’s team of licensed plumbers pairs decades of local know-how with cutting-edge filtration technology to bring true water purification right to your kitchen, bath, and backyard hose. From pinpointing hidden contaminants to selecting the ideal reverse-osmosis or whole-home system, we handle every step with the professionalism East Tennesseans have counted on since 1981.
Our plumbers arrive on schedule, explain your options in plain language, and leave your home cleaner than they found it—except, of course, for the fresher, better-tasting water flowing through every pipe. Whether you’re battling hard-water stains, funny tastes, or just want an extra layer of health protection, call or click today and discover how effortlessly HEP can upgrade your home’s most essential resource.
FAQs
Why should Knoxville homeowners consider a water purification system?
Although Knoxville’s municipal water meets federal safety standards, it can still contain chlorine by-products, trace minerals, sediment, and occasional agricultural runoff common to the Tennessee River basin. A dedicated purification system—such as a whole-house carbon filter or reverse-osmosis (RO) unit—removes these contaminants, improves taste and odor, protects plumbing fixtures from scale, and provides an extra layer of health protection for children, seniors, and anyone with compromised immunity.
What kinds of purification systems do your licensed plumbers install?
We offer point-of-entry (whole-house) and point-of-use (single-faucet) solutions, including: • Multi-stage carbon filtration systems for chlorine, VOCs, and sediment. • Water softeners that use ion-exchange to reduce hardness minerals. • Reverse-osmosis (RO) units capable of removing up to 99% of dissolved solids and heavy metals. • UV sterilizers that inactivate bacteria and viruses. • Combination systems that integrate softening, carbon filtration, and RO for comprehensive treatment. Our plumbers are certified to size, install, and program each system according to your home’s flow rate, water chemistry, and budget.
What is the installation process and how long will it take?
1. On-site water quality test (15–30 minutes) to identify specific contaminants. 2. System selection and written estimate. 3. Scheduling: most installs are booked within 3–5 business days. 4. Installation: • Point-of-use RO: 2–3 hours under the kitchen sink. • Whole-house filter/softener: 4–6 hours in the basement, crawl space, or garage near the main water line. 5. Post-installation water test and homeowner orientation. All work is performed by a Tennessee-licensed plumber and includes city permit and inspection when required.
How often do filters need to be changed and what maintenance is required?
Filter life depends on usage and incoming water quality, but typical schedules are: • Sediment/carbon pre-filters: every 6–12 months. • RO membrane: every 2–3 years. • Softener resin: lasts 10–15 years with proper salt recharge. • UV bulbs: yearly replacement. We offer affordable maintenance plans that include annual testing, filter changes, and system sanitization to keep your warranty valid and your water quality optimal.
Are your plumbers licensed and insured to work on water treatment systems in Tennessee?
Yes. All technicians hold active Tennessee L.P. (Limited Licensed Plumber) or C.M. (Contractor Mechanical) licenses, carry $1M–$2M liability insurance, and receive specialized training in water treatment installation per NSF/ANSI standards. We pull the necessary local permits for Knoxville and Knox County, so your project meets all state and municipal codes.
What does a water purification system cost and do you offer financing?
Pricing varies by capacity and technology: • Point-of-use RO systems: $450–$850 installed. • Whole-house carbon filters: $1,100–$2,400 installed. • Softener + carbon combo: $2,200–$3,800 installed. • Premium multi-stage/RO combo: $3,500–$6,000 installed. We partner with local lenders to provide 0% interest financing for 6 or 12 months on approved credit, as well as low-APR plans up to 60 months, so you can enjoy clean water without a large upfront expense.