Licensed Technicians
Licensed Technicians | Main Line Issues | Plumbing | Knoxville
When water backs up into your home or drains slow to a crawl, it’s usually a sign of main line issues hiding beneath the yard. HEP’s licensed technicians bring decades of Knoxville know-how to every job, using state-of-the-art cameras to pinpoint the blockage, eco-friendly jetting to clear it, and transparent pricing to put your mind at ease. We treat your property with the same care we give our own—arriving on time, explaining each step, and leaving the workspace spotless.
Day or night, one call connects you to a live local dispatcher who can send help fast, so you never have to face sewage backups, foul odors, or foundation damage alone. From trenchless repairs that preserve your landscaping to full pipe replacements backed by industry-leading warranties, HEP delivers reliable solutions that keep Knoxville’s water flowing the right way. Reach out today and let us turn a stressful plumbing problem into a smooth, expertly handled fix.
FAQs
How can I tell if my home’s main sewer line is clogged?
Common warning signs include multiple drains backing up at the same time (toilets, tubs, and floor drains), gurgling sounds coming from fixtures, water pooling around a basement floor drain, and sewage odors inside or outside the home. If you notice any of these symptoms in Knoxville, shut off water usage and call our licensed technicians immediately—ignoring a clog can lead to raw sewage backups and costly structural damage.
What are the most frequent causes of main line problems in Knoxville?
In East Tennessee, the three leading culprits are (1) tree-root intrusion, especially from mature hardwoods common in Knoxville neighborhoods; (2) aging clay, cast-iron, or Orangeburg piping that corrodes or collapses over time; and (3) ground shifting from seasonal freeze-thaw cycles or heavy rain. Grease buildup, foreign objects, and improper pipe slope can also play a role. Our team diagnoses the exact cause with a camera inspection before proposing a repair plan.
How fast can your licensed plumbers respond to a main line emergency?
We offer 24/7 emergency dispatch within Knox County. In most cases we arrive in 60–90 minutes, day or night. Our service vehicles carry drain machines, hydro-jetters, and replacement pipe so we can start mitigation immediately—often preventing flooding or additional property damage while we develop a permanent solution.
What diagnostic and repair methods do you use for main line issues?
First, we run a high-resolution sewer camera the full length of the pipe to pinpoint blockages, breaks, and root masses. For clogs, we use mechanical augers or high-pressure hydro-jetting. If the pipe is damaged, options include trenchless pipe lining (CIPP) to create a new pipe inside the old one, pipe bursting to pull a new HDPE line through, or traditional open-cut replacement when necessary. All repairs meet the latest Knoxville Plumbing Code and come with a written warranty.
Will my yard have to be dug up to fix the main line?
Not always. Trenchless technologies let us rehabilitate or replace many sewer lines through small access holes, preserving landscaping, driveways, and sidewalks. When soil conditions or severe pipe collapse require excavation, we use precise locating equipment to minimize the trench length, protect utility lines, and restore the area afterward. We discuss every option and its impact with you before work begins.
What does main line repair or replacement typically cost in Knoxville?
Pricing depends on pipe material, depth, length, and chosen repair method. A simple clog cleared via hydro-jetting may run $300–$600. Trenchless pipe lining generally ranges from $80–$150 per linear foot, while full replacement can be $4,000–$15,000 or more for long or deep runs. We provide a free on-site estimate, explain all costs up front, and offer financing to make urgent repairs manageable.