New Boiler
New Boiler | Plumbing | Kingston
From emergency call-outs to energy-saving upgrades, HEP brings decades of know-how to every boiler it touches. Our Kingston engineers diagnose faults fast, fit parts that last, and fine-tune your system so it runs quietly, safely and efficiently—even in the depths of winter. We schedule appointments around you, arrive with a smile, and leave your home as tidy as we found it.
Behind each visit is a full-service approach to plumbing that extends beyond boilers. Whether you’re chasing better water pressure, looking to slash heating bills, or planning a complete system overhaul, HEP combines transparent pricing with craftsmanship you can feel in every hot shower. Discover why households across Kingston keep our number on speed dial and trust us to keep the heat on.
FAQs
What types of new boilers do you install in Kingston?
We supply and install all major boiler types—combi, system, and regular (heat-only) models—from trusted manufacturers such as Worcester Bosch, Vaillant, Ideal, and Viessmann. Whether you live in a compact flat near Kingston Station or a larger family property in Surbiton, we’ll assess your hot-water demand, space constraints, and fuel type to recommend the most efficient option for your home.
How long does a typical boiler replacement take?
Most straightforward like-for-like swaps are completed in one working day. If the installation involves moving the boiler’s location, upgrading pipework, fitting new radiators, or converting from a regular to a combi system, allow 2–3 days. We schedule work to minimise disruption and will keep your heating and hot water downtime to the absolute minimum.
Do I need planning permission or Building Regulations approval in Kingston for a new boiler?
Planning permission is rarely required because boiler replacements are classed as permitted development. However, all gas boiler installations must comply with Part L of the Building Regulations and be notified to your local authority. As Gas Safe registered engineers, we handle the notification for you and issue the Building Regulations compliance certificate within a few days of completion.
How much does a new boiler installation cost?
Prices vary with boiler size, brand, and the complexity of the job. As a guide, a simple combi-for-combi swap starts from £2,100 including VAT, labour, and wireless controls. Converting from an old gravity-fed system to a modern combi typically ranges from £2,800–£3,500. We provide a fixed, written quote after a free on-site survey so there are no hidden extras.
Can you help me choose the right size and efficiency boiler for my Kingston home?
Absolutely. During the survey we calculate your property’s heat loss, the number of bathrooms, and occupancy patterns to specify the correct kW output. We also explain the efficiency ratings (ErP A-rated condensing models can exceed 94% efficiency), smart-control options, and potential energy-bill savings so you can make an informed decision.
What aftercare and warranty do you provide after installation?
All boilers we install come with a manufacturer’s warranty of 7–12 years, provided the unit is serviced annually by a Gas Safe engineer. We register the warranty on your behalf, give you the Benchmark commissioning certificate, and offer discounted annual servicing plans for Kingston customers. In the unlikely event of a fault, we prioritise warranty call-outs and aim to have your system running again within 24 hours.