Gas Safe Registered
Gas Safe Registered | Plumbing | Kingston
When you choose HEP, you’re choosing the peace of mind that comes with Gas Safe registered experts who know Kingston’s homes inside out. From annual boiler checks and fault-finding to full central-heating upgrades, our engineers arrive on time, respect your space and explain every option in plain English. We’re locals too, so swift response times are built in—whether the job is a dripping tap or a late-night gas leak, your safety and comfort are always our first priority.
Backed by 24/7 emergency support, transparent pricing and a workmanship guarantee, HEP turns stressful breakdowns into quick solutions. Customers across Kingston keep our number handy because they know one call brings certified heating, hot-water and plumbing specialists with all the right parts on the van. Friendly service, flawless compliance and rock-solid reliability: that’s the HEP promise.
FAQs
What does it mean to be Gas Safe registered and why is it important?
Gas Safe registration is the legal requirement for anyone working on gas appliances in the UK. It proves our engineers are fully trained, assessed and competent to work safely with natural gas and LPG. Hiring a Gas Safe registered plumber protects you from dangerous workmanship, keeps your manufacturer warranties valid and ensures your home complies with current safety regulations.
How can I verify that your plumbers are genuinely Gas Safe registered?
Every registered engineer is issued a Gas Safe ID card that shows their photograph, licence number and the specific appliances they’re qualified to work on. Before we start any job, just ask to see the card or go to the Gas Safe Register website and type in our business registration number (which is displayed on all our paperwork and vans). You’ll instantly see our up-to-date credentials and the engineers attached to our licence.
Do you provide emergency gas plumbing services in Kingston and nearby areas?
Yes. Our 24/7 emergency response team covers Kingston upon Thames, Surbiton, New Malden, Norbiton, Hampton Wick and surrounding postcodes. Whether you can smell gas, have no heating or your boiler has shut down, call us any time of day and we aim to be on site within 60–90 minutes to make the situation safe and start repairs.
What gas appliances and systems can you install, service or repair?
Our Gas Safe engineers handle the full range of domestic gas work: combi, system and regular boilers, gas fires, cookers and hobs, water heaters, unvented cylinders and gas pipework alterations. We also carry out landlord gas safety certificates (CP12), power-flushing, smart thermostat upgrades and full central-heating installations.
How much does a boiler service or gas safety inspection cost?
A standard annual boiler service in Kingston starts from £85 +VAT, which includes safety checks, flue analysis, cleaning of key components and a written service report. Landlord gas safety certificates begin at £95 +VAT for one appliance, with discounted rates for multiple units. We’ll always give you a fixed, transparent quote before any work begins.
How quickly can you attend my property in Kingston for non-emergency work?
For routine jobs such as boiler servicing or planned installations we can usually book you in within 24–48 hours. During colder months we prioritise vulnerable customers and those without heating. If parts are needed, we stock most common components locally, so follow-up visits are rarely delayed. Simply call our office and we’ll offer the earliest slot to suit your schedule.