Water-smart Toilets

Water-smart Toilets | Toilet Upgrades and Replacements | Plumbing | Kingston

Tired of flushing money away? HEP’s licensed plumbers specialise in water-smart toilets that cut water use by up to 70 % while boosting performance, making every trip to the bathroom quieter, cleaner and kinder to Kingston’s environment. From sleek rimless designs to touch-free dual-flush tech, we source reputable brands, handle the messy removal, and fit your new suite with precision—often in a single visit. You’ll get upfront quotes, manufacturer-backed warranties and the peace of mind that comes from a local team who’ve been keeping Kingston flowing for decades.

Whether you’re renovating, chasing lower bills or replacing a stubbornly leaky cistern, our service for toilet upgrades and replacements delivers the perfect fit for your space and budget. Book today and enjoy fast response times, respectful tradespeople and a bathroom that feels fresh every time you enter.

FAQs

What makes a water-smart (high-efficiency) toilet different from a standard toilet?

Water-smart toilets use advanced bowl and tank designs, high-performance flush valves and either dual-flush or pressure-assisted technology to remove waste with as little as 3–4.8 L per flush instead of the 6–13 L used by many older models. Despite the lower water volume, the re-engineered trapways and stronger siphon action provide equal or better clearing power, so you save water without sacrificing performance.

How much water – and money – can I expect to save after upgrading?

For a typical Kingston household, switching one older 13 L toilet to a 4.8 L WaterSense-certified model saves roughly 60 L per day, or more than 22,000 L (22 m³) per year. On Kingston’s 2024 residential water rates, that translates to about $70–$90 in annual utility savings per toilet. Homes with multiple toilets or commercial premises see even larger reductions.

Are rebates or incentives available in Kingston for installing water-efficient toilets?

Yes. Utilities Kingston currently offers a Water Wise rebate of up to $75 per qualifying WaterSense-labelled toilet when you replace an existing unit that uses 6 L or more per flush. We will provide all paperwork and proof of installation so you can submit your rebate application online or by mail after the job is complete.

How long does a typical toilet replacement take, and will my bathroom be out of service?

A straightforward like-for-like replacement generally takes 1.5–2 hours, including removal of the old toilet, inspection of the flange, installation of a new wax or rubber seal, levelling and caulking. Your bathroom will be usable immediately after the sealant sets—usually within the same day. If we discover flange damage, minor repairs may add 30–60 minutes.

Can a water-smart toilet fit my existing rough-in and plumbing connections?

Almost always. Most homes in Kingston have a 12-inch rough-in, and the majority of high-efficiency toilets are designed for that dimension. For 10- or 14-inch rough-ins, we can source compatible models or install an offset flange. Supply-line connections remain standard ⅜-inch, and our technicians will replace aging shut-off valves as part of the service if needed.

What maintenance or care do water-smart toilets require after installation?

Routine care is the same as for any toilet: periodic bowl cleaning with non-abrasive products and checking the supply line for leaks. Because high-efficiency models rely on precisely calibrated valves, avoid drop-in bleach tablets that can degrade rubber seals. If you notice prolonged running or weak flushes, call us—adjusting or replacing a flapper or fill valve is quick and inexpensive, and most parts carry a 5- to 10-year warranty.