Dual-flush Models

Dual-flush Models | Toilet Upgrades and Replacements | Plumbing | Kingston

Tired of watching gallons of clean water swirl away with every flush? HEP’s dual-flush models put Kingston homeowners in control, offering a sleek path to conservation without sacrificing performance. By choosing our expert team for toilet upgrades and replacements, you’ll enjoy whisper-quiet operation, effortless two-button flushing, and up to 67 % savings on every utility bill—all wrapped in a contemporary design that refreshes any bathroom.

From first consultation to spotless clean-up, our licensed plumbers handle everything: precise measurement, rapid installation, eco-friendly disposal of your old unit, and clear guidance on rebates that reward your switch to low-flow technology. Let HEP turn your next bathroom project into a quick win for your wallet, your comfort, and Kingston’s waterways—schedule today and feel the difference with every flush.

FAQs

What is a dual-flush toilet and how does it work?

A dual-flush toilet is designed with two separate flushing options: a low-volume button or lever for liquid waste and a higher-volume option for solid waste. The mechanism uses a specially engineered valve that releases only the amount of water selected. In most models the light flush releases about 3 L, while the full flush releases about 4.8–6 L. This lets homeowners cut water use dramatically without sacrificing performance.

Will a dual-flush model fit my existing plumbing in Kingston homes?

In nearly every case, yes. Modern dual-flush toilets are built to the North American 12-inch rough-in standard that most Kingston homes have. If you have an older 10- or 14-inch rough-in, our technicians can recommend offset flanges or compact dual-flush models that fit. We’ll confirm flange height, shut-off valve clearance and floor strength during our free on-site assessment before scheduling installation.

How much water—and money—can I save by upgrading, and are there local rebates?

Switching from a 13 L single-flush toilet to a 4.8 / 3 L dual-flush unit can save up to 70 % of toilet water use, or roughly 80–100 m³ per year for a family of four. At Kingston’s current water/sewer rate, that translates to about $120–$150 in annual utility savings. Utilities Kingston occasionally offers $50–$75 rebates on WaterSense-labelled dual-flush toilets; we complete and submit the paperwork for you when incentives are available.

What is involved in replacing my old toilet with a dual-flush model and how long does it take?

A standard replacement involves isolating the water supply, draining and removing the old fixture, inspecting the flange and waste pipe, setting a new wax or rubber seal, positioning and levelling the new toilet, connecting the supply line, and testing both flush modes. Barring flange repairs, the process takes 1.5–2 hours. We protect floors with drop cloths and remove packaging debris before leaving.

Do you dispose of my old toilet and handle any permits or inspections?

Yes. We transport the old porcelain to a certified recycling facility—never the landfill—and there is no extra charge for Kingston customers. No building permit is required for a like-for-like toilet swap, but if we must modify the drain line or relocate the fixture, we’ll apply for the necessary municipal plumbing permit and coordinate inspection at no additional hassle to you.

How do I maintain a dual-flush toilet and what warranty do you provide?

Routine care is straightforward: avoid in-tank cleaners that can degrade seals, use a mild non-abrasive bowl cleaner, and wipe the flush buttons periodically to prevent mineral build-up. Should the dual-flush actuator start to stick, most models allow tool-free removal of the valve for quick rinsing. We offer a 2-year labour warranty on our installation work, and the toilets we supply carry a 5- to 10-year manufacturer warranty on the tank, bowl and internal mechanisms.